DMS
The Device Management System (DMS) is designed to enhance device configuration, campaign management, reporting, and device intelligence for Communication Service Providers (CSPs). It offers precise APN configuration to ensure devices are correctly set up for network access, supports targeted campaigns to improve user experience and engagement, and provides advanced reporting with detailed insights into device and subscriber analytics. DMS enhances customer care through comprehensive device guides and real-time insights, offering in-depth understanding of the device population for better decision-making. Its compatibility with various systems, including EIR, SMSC, Billing, CRM, and BI, ensures seamless integration across both north- and southbound systems. Additionally, DMS simplifies customer life cycle management with certified configuration settings for service activation and provisioning, delivering deep analytics at both device and subscriber levels to improve customer relations. The system supports cloud, hybrid, and on-site deployment models, providing flexibility to meet different operational needs. It also aids in the differentiation of counterfeit devices, enhancing business growth, and ensures high device detection accuracy for effortless service activation. Essential for Mobile Network Operators (MNOs), Mobile Virtual Network Operators (MVNOs), and Mobile Virtual Network Enablers (MVNEs), DMS promotes real-time, context-based customer engagement and fosters business growth through improved customer understanding.
All mandatory Open APIs certified
Component Conformance certified
Full coverage
Partial coverage
No coverage
API Management
Enterprise Integration
Event Management
Channel Management
Content Management
Experience Mgt Strategy & Planning
Navigation Management
Agreement Management
Bill Generation Management
Billing Account Management
Billing Inquiries Management
Debt Collection Management
Digital Identity Management
Document Management
Lead & Opportunity Management
Marketing Communications
Party Interaction Management
Party Management
Party Privacy Management
Party Problem Management
Payment Management
Party Roles Permissions Mgt
Sales Strategy & Planning
Bill Calculation
Commission Management
Product Assurance Management
Product Catalog Management
Product Configurator
Product Inventory
Product Order Capture & Validation
Product Order Delivery Orch & Mgt
Product Test Management
Product Usage Management
Purchase Management
Fault Management
IT and Network Infrastructure Management
Location Management
Resource Capability Delivery
Resource Catalog Management
Resource Configuration and Activation
Resource Discovery and Reconciliation
Resource Inventory
Resource Order Management
Resource Test Management
Resource Usage Management
Service Balance Management
Service Catalog Management
Service Inventory
Service Order Management
Service Qualification Management
Service Quality Management
Service Test Management
Service Usage Management
Strategic Resource Planning
Supply Chain Management
Work Order Management
Workforce Management
Accounting Management
Anomaly Management
Campaign Management
Experience Insight Management
Knowledge Management
Recommendation Management
Product / Sales Performance Management
Resource Performance Mgt
Service Performance Mgt
