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DMS

DMS
Polygon
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The Device Management System (DMS) is designed to enhance device configuration, campaign management, reporting, and device intelligence for Communication Service Providers (CSPs). It offers precise APN configuration to ensure devices are correctly set up for network access, supports targeted campaigns to improve user experience and engagement, and provides advanced reporting with detailed insights into device and subscriber analytics. DMS enhances customer care through comprehensive device guides and real-time insights, offering in-depth understanding of the device population for better decision-making. Its compatibility with various systems, including EIR, SMSC, Billing, CRM, and BI, ensures seamless integration across both north- and southbound systems. Additionally, DMS simplifies customer life cycle management with certified configuration settings for service activation and provisioning, delivering deep analytics at both device and subscriber levels to improve customer relations. The system supports cloud, hybrid, and on-site deployment models, providing flexibility to meet different operational needs. It also aids in the differentiation of counterfeit devices, enhancing business growth, and ensures high device detection accuracy for effortless service activation. Essential for Mobile Network Operators (MNOs), Mobile Virtual Network Operators (MVNOs), and Mobile Virtual Network Enablers (MVNEs), DMS promotes real-time, context-based customer engagement and fosters business growth through improved customer understanding.

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Components that DMS supports

All mandatory Open APIs certified

Component Conformance certified

Full coverage

Partial coverage

No coverage

ODA Canvas Operators

API Management

Enterprise Integration

Event Management

Engagement Management

Channel Management

Content Management

Experience Mgt Strategy & Planning

Navigation Management

Party Management

Agreement Management

TMFC039

Bill Generation Management

TMFC030

Billing Account Management

TMFC024

Billing Inquiries Management

TMFC025

Debt Collection Management

TMFC026

Digital Identity Management

TMFC020

Document Management

TMFC051

Lead & Opportunity Management

TMFC036

Marketing Communications

TMFC049

Party Interaction Management

TMFC023

Party Management

TMFC028

Party Privacy Management

TMFC022

Party Problem Management

TMFC047

Payment Management

TMFC029

Party Roles Permissions Mgt

TMFC035

Sales Strategy & Planning

TMFC048
Core Commerce Management

Bill Calculation

TMFC031

Commission Management

TMFC059

Product Assurance Management

Product Catalog Management

TMFC001

Product Configurator

TMFC027

Product Inventory

TMFC005

Product Order Capture & Validation

TMFC002

Product Order Delivery Orch & Mgt

TMFC003

Product Test Management

TMFC054

Product Usage Management

TMFC040

Purchase Management

TMFC033
Production

Fault Management

TMFC043

IT and Network Infrastructure Management

TMFC052

Location Management

TMFC014

Resource Capability Delivery

Resource Catalog Management

TMFC010

Resource Configuration and Activation

TMFC062

Resource Discovery and Reconciliation

TMFC045

Resource Inventory

TMFC012

Resource Order Management

TMFC011

Resource Test Management

TMFC056

Resource Usage Management

TMFC016

Service Balance Management

TMFC013

Service Catalog Management

TMFC006

Service Inventory

TMFC008

Service Order Management

TMFC007

Service Qualification Management

TMFC009

Service Quality Management

TMFC053

Service Test Management

TMFC055

Service Usage Management

TMFC015

Strategic Resource Planning

TMFC044

Supply Chain Management

TMFC032

Work Order Management

TMFC061

Workforce Management

TMFC046
Intelligence Management

Accounting Management

Anomaly Management

TMFC041

Campaign Management

TMFC057

Experience Insight Management

Knowledge Management

TMFC060

Recommendation Management

TMFC050

Product / Sales Performance Management

TMFC058

Resource Performance Mgt

TMFC038

Service Performance Mgt

TMFC037