HansenCCB
Empower your operations and elevate customer satisfaction with Hansen CCB. Streamline major business processes, from customer acquisition and retention to provisioning, dunning management, invoicing, and reporting. Enhance your revenue streams by reducing the time to market for launching bundled services and multi-screen offerings. Rapidly create, test, and launch new propositions through configuration rather than hard coding, all supported by advanced campaign management and business intelligence tools. Improve customer satisfaction and reduce churn with digitally driven engagement, addressing pain points and creating intelligence-driven win-back and competitive response campaigns. Operate with unparalleled flexibility across multiple companies, currencies, and countries within a single system. Hansen CCB supports a full range of prepaid and postpaid subscription models, flexible bundling options, and pay-per-view services. Integrate seamlessly with ERP and finance systems for accurate billing and accounts receivable management, ensuring full revenue recognition and reporting. Designed to meet the evolving demands of tomorrow digitally driven service providers, Hansen CCB reduces total cost of ownership through automation and streamlined operations, allowing you to focus on growth and innovation.
All mandatory Open APIs certified
Component Conformance certified
Full coverage
Partial coverage
No coverage
API Management
Enterprise Integration
Event Management
Channel Management
Content Management
Experience Mgt Strategy & Planning
Navigation Management
Agreement Management
Bill Generation Management
Billing Account Management
Billing Inquiries Management
Debt Collection Management
Digital Identity Management
Document Management
Lead & Opportunity Management
Marketing Communications
Party Interaction Management
Party Management
Party Privacy Management
Party Problem Management
Payment Management
Party Roles Permissions Mgt
Sales Strategy & Planning
Bill Calculation
Commission Management
Product Assurance Management
Product Catalog Management
Product Configurator
Product Inventory
Product Order Capture & Validation
Product Order Delivery Orch & Mgt
Product Test Management
Product Usage Management
Purchase Management
Fault Management
IT and Network Infrastructure Management
Location Management
Resource Capability Delivery
Resource Catalog Management
Resource Configuration and Activation
Resource Discovery and Reconciliation
Resource Inventory
Resource Order Management
Resource Test Management
Resource Usage Management
Service Balance Management
Service Catalog Management
Service Inventory
Service Order Management
Service Qualification Management
Service Quality Management
Service Test Management
Service Usage Management
Strategic Resource Planning
Supply Chain Management
Work Order Management
Workforce Management
Accounting Management
Anomaly Management
Campaign Management
Experience Insight Management
Knowledge Management
Recommendation Management
Product / Sales Performance Management
Resource Performance Mgt
Service Performance Mgt
