Salesforce Field Service provides you with the tools that you need to manage work orders, scheduling, and your mobile workforce. You can create records that represent your field service workers, dispatchers, and agents, and add details about their skills, location, and availability. Set up multilevel service territories that represent the regions where mobile workers can provide services and track the location and status of your inventory, warehouses, service vehicles, and customer sites. Schedule one-time or recurring work orders for customers, and add details about worker preferences, required skills, and parts. Create maintenance plans and templates to standardize your field service tasks. Generate service reports to keep customers informed about service progress.