Category Archive

Below you'll find a list of all items that have been categorized as “Member Whitepapers”

Member Whitepapers

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  • Amplifying the potential of 5G with software-defined virtualized network

    The fifth-generation wireless technology, commonly known as 5G, is the most '[;awaited network transformation event in the telecom industry. The countdown for the launch is being keenly followed by the telecom industry because of 5G’s potential to ...

    By Sreekanth Sasidharan, TO BE VERIFIED

  • The neurons of enterprises’ artificial intelligence

    In an era of natural intelligence pushing the boundaries of its artificial counterpart, data takes the center stage. Intelligence is trying to sculpture how information and therefore inferences can be derived from data. Organizations are trying to tr...

    By Kalyanaraman Kuppuswamy, Tech Mahindra Limited

  • AI for Telecom: Make it Yourself

    The 5G standard imposes new challenges for communication service providers (CSP). These challenges are caused by the dramatic increase in the amount of data to store and process. Today, CSPs have vast amounts of data collected from numerous data sour...

    By Arseniy Tashoyan, Hewlett Packard Enterprise

  • Application of artificial neural networks in the telecommunications industry

    This paper gives a brief description about artificial neural networks and highlights its application in the telecommunications industry.

    By Mantu Tiwari, celcom Solutions Ltd

  • Digitally federated configure price quote: Catalyst for enterprise ‘prospect to order’

    Communications service providers (CSPs) serving enterprise customers are using innovative methods to simplify the sales process. A ‘configure price quote’ (CPQ) solution is an integral aspect of the sales ‘Lead to Quote’ journey, and CSPs nee...

    By Shri Krishan, Infosys,
    Onkar Gosavi, Infosys,
    Nagaraj Krishnagiri, Infosys

  • Empowering Business Assurance with AI/ML

    This white paper presents the challenges, and 8 use cases of applying Machine Learning and AI to provide the digital service provider the level of business assurance protection needed in the context of today’s and tomorrow’s intricate digital eco...

  • Product arrays: A novel approach to solving the product choice conundrum

    In his seminal work ‘The Paradox of Choice - Why More is Less’, American psychologist Barry Schwartz has argued that increased choices lead to consumer anxiety. He has also mentioned some consumer strategies to arrive at good consumer decisions; ...

    By ANANT DHAVALE, Tech Mahindra Limited

  • Service desk transformation journey using intelligent automation

    Providing superior services is about understanding and responding to customer expectations. Organizations want to deliver the best customer experience, however, are unable to figure out a strategic road map to transform their front end and back end o...

    By Arun Rishi Kapoor, Tech Mahindra Limited

  • Re-thinking the European business model portfolio for the digital age

    European Companies need to expand and diversify their business model portfolio to achieve growth CEOs and Boards of Directors across the globe are struggling to understand how  digitalization, the process of becoming a digital business, can be leve...

    By Angus Ward, Beyond Now GmbH,
    Eric Falque, Beyond Now GmbH

  • Revenue Assurance Survey Report 2017/18

    The purpose of this report is to share and discuss insights and trends in revenue assurance (RA) and to provide telecom operators and their RA functions with business value improvement paths.  The RA survey, consisting of about 25 straight-forward ...

  • Assuring revenue using intelligent automation

    Revenue assurance and fraud management departments across various telecommunications firms are continuously innovating new ways to adapt to any emerging risks that are causing revenue loss. It is no surprise that these departments are facing bigger c...

  • Open Digital Architecture

    Updated: Wednesday, August 1, 2018. Building on TM Forum's rich history in leading IT and operational transformation, and on the success of our widely used suite of more than 50 REST based Open APIs, this paper explains how we are uniting the world'...