• GB921 Business Process Framework (eTOM) Suite Release 17.5.0

    Resources include:

    READ ME FIRST NOTE Business Process Framework (eTOM) R17.5.0

    RN332 Business Process Framework Release Notes R17.5.0

    GB921 Business Process Framework Processes Excel R17.5.1

    More

    Release: 17.5

    Details:

    The Business Process Framework (eTOM) is the ongoing TM Forum initiative to deliver a business process model or framework. This READ ME FIRST note provides the list of Business Process Framework documents and the suggested order in which to read the...

    Standard(s): Business Process Framework (eTOM)

  • GB922 Getting Started with Information Framework R17.5.1

    Resources include:

    READ ME FIRST NOTE Information Framework Release 17.5.1

    RN310 Information Framework Release Notes R17.5.1

    GB922 Primer R17.0.1

    More

    Release: 17.5

    Details:

    Download the entire GB922 Getting Started with Information Framework R17.5.1 Suite using the Download All button to the right; or download each file individually from the Assets Included listing below. The GB922 Getting Started with Information Fra...

    Standard(s): Information Framework (SID)

  • GB929 Application Framework (TAM) Suite R17.5.1

    Resources include:

    RN315 Application Framework Release Notes R17.5.1

    GB929D Application Framework R17.5.1

    GB929F Application Framework Functional Decomposition R17.5.0

    More

    Release: 17.5

    Details:

    The Application Framework (TAM) is the ongoing TM Forum initiative to deliver an application architecture or framework for use by service providers and others within the Information Communications, and Entertainment industries. Release 17.5.1 has a...

    Standard(s): Application Framework (TAM)

  • GB962 Customer Experience Management Solution Suite R17.5.0

    Resources include:

    RN339 Customer Experience Management Release Notes R17.5.1

    GB962 Customer Experience Management: Introduction and Fundamentals R16.5.1

    GB962A Customer Experience Management Lifecycle Metrics R15.0.1

    More

    Release: 17.5

    Details:

    The Customer Experience Management Solution Suite consists of five components: Guidebook, Maturity Model, Lifecycle Model, Use Cases, ROI Model. In the CEM Solution Suite R17.5.0, the following updates were made: One new Use Case was added...

    Standard(s): Best Practices

  • GB941 Revenue Assurance Solution Suite R17.5.0

    Resources include:

    RN314 Revenue Assurance Solution Suite Release Notes R17.5.0

    TR131 Revenue Assurance Overview V2.4.1

    GB941 Main Revenue Assurance Guidebook V3.5.1

    More

    Release: 17.5

    Details:

    This suite of documents defines the KPIs that provide a common framework to measure three important aspects of revenue assurance: revenue leakage, revenue assurance related process efficiency and data quality. Release 17.5.0 of the Revenue Assurance...

    Standard(s): Best Practices

  • IG1161 Overview: Agile Intent-based Resource Management in Hybrid Environments R17.5.1

    Resources include:

    IG1161A Flyer: Agile Intent-based Resource Management (Orchestration) in Hybrid Environments with ETSI MANO exemplar

    IG1161B Business Overview: Agile Intent-based Resource Management (Orchestration) in Hybrid Environments with ETSI MANO exemplar

    IG1161C Technical Overview: Agile Intent-based Resource Management (Orchestration) in Hybrid Environments with ETSI MANO exemplar

    Release: 17.5

    Details:

    This Brochure/Overview is in three parts: A two page flyer IG1161A Flyer: Agile Intent-based Resource Management (Orchestration) in Hybrid Environments with ETSI MANO exemplar which summarizes goals/benefits, principles and key points (fo...

    Standard(s): Best Practices

  • GB921 Business Process Framework (eTOM) R17.0.1

    Resources include:

    READ ME FIRST NOTE Business Process Framework R17.0.1

    RN332 Business Process Framework Release Notes R17.0.1

    GB921P Process Framework Primer R15.0.1

    More

    Release: 17

    Details:

    Download the entire GB921 Business Process Framework (eTOM) R17.0.1 suite using the Download All button to the right; or download each file individually from the Assets Included listing below. This Business Process Framework (also known as eTOM) Sui...

    Standard(s): Business Process Framework (eTOM)

  • GB922 Information Framework (SID) R17.0.1

    Resources include:

    READ ME FIRST NOTE Information Framework Release 17.0.1

    RN310 Information Framework Release Notes R17.0.1

    GB991 Core Frameworks Concepts and Principles R16.5.1

    More

    Release: 17

    Details:

    Download the entire GB922 Information Framework (SID) R17.0.1 Suite using the Download All button to the right;  download each file individually from the Assets Included listing below. Smaller suites are provided as well: Getting Started...

    Standard(s): Information Framework (SID)

  • GB929 Application Framework (TAM) R17.0.1

    Resources include:

    RN315 Application Framework Release Notes R17.0.1

    GB929D Application Framework R17.0.1

    GB929F Functional Decomposition R17.0.1

    More

    Release: 17

    Details:

    Release 17.0.1 is a further refinement of concepts introduced in earlier releases. In this release, we are introducing significant changes to The Application Framework and its Addenda. In response to growing demand, we are improving the access to t...

    Standard(s): Application Framework (TAM)

  • GB962 Customer Experience Management Solution Suite R17.0.1

    Resources include:

    RN339 Customer Experience Management Release Notes R17.0.1

    GB962 Customer Experience Management: Introduction and Fundamentals R16.5.1

    GB962A Customer Experience Management Lifecycle Metrics R15.0.1

    More

    Release: 17

    Details:

    The Customer Experience Management Solution Suite consists of five components: Guidebook, Maturity Model, Lifecycle Model, Use Cases, ROI Model. In the CEM Solution Suite R17.0.1, the following updates were made: Updated Unified UC templat...

    Standard(s): Best Practices

  • GB921 Business Process Framework (eTOM) R16.5.1

    Resources include:

    RN332 Business Process Framework Release Notes R16.5.1

    GB921P Process Framework Primer R15.0.1

    GB921U User Guidelines R15.0.1

    More

    Release: 16.5

    Details:

    Download the entire GB921 Business Process Framework (eTOM) R16.5.1 suite using the Download All button to the right; or download each file individually from the Assets Included listing below. This Business Process Framework (also known as eTOM) Sui...

    Standard(s): Business Process Framework (eTOM)

  • GB922 Information Framework (SID) R16.5.1

    Resources include:

    READ ME FIRST NOTE Information Framework R16.5.1

    RN310 Information Framework Release Notes R16.5.1

    GB991 Core Frameworks Concepts and Principles R16.5.1

    More

    Release: 16.5

    Details:

    Download the entire GB922 Information Framework (SID) R16.5.1 Suite using the Download All button to the right;  download each file individually from the Assets Included listing below. Smaller suites are provided as well: Getting Started...

    Standard(s): Information Framework (SID)