• GB1042A Autonomous Operations Maturity Model (AOMM) v1.0.0

    Maturity Level: Alpha

    Release Status: Pre-production

    Details:

    Autonomous Operations (AO) presents a new operating model of an organization that automates capabilities for learning, self-governance, and self-adaptation of its value streams in order to realize stakeholder value in a closed loop fashion. The Auton...

  • IG1330 ODA Technical Capability: Identity and Access Management (IAM) (Stage 1 and 2) v1.0.0

    Maturity Level: Alpha

    Document version: 1.0.0

    Release Status: Pre-production

    Details:

    This document defines the operation of the ODA Canvas and ODA Components (working hand-in-hand / lock and key concept) to provide an Identity and Access Management (IAM) Technical Capability for ODA Components on Canvas.   It specifies the Requir...

  • TMFC038 Resource Performance Management v1.0.1

    Maturity Level: General availability (GA)

    Document version: 1.0.1

    Release Status: Pre-production

    Details:

    Resource Performance Management Component.

  • TMFC037 Service Performance Management v1.0.1

    Maturity Level: General availability (GA)

    Document version: 1.0.1

    Release Status: Pre-production

    Details:

    Service Performance Management will collect, monitor, analyze and report on the end-end service performance. This can include a real-time, end-to-end view to ensure that each service is functioning correctly as well as a historical view. These fun...

  • TMFC036 Lead and Opportunity Management v1.0.1

    Maturity Level: General availability (GA)

    Document version: 1.0.1

    Release Status: Pre-production

    Details:

    Lead and Opportunity Management provides the necessary functionality during pre-sales stage in terms of: lead and opportunity capture, sales qualification, reporting, sales pipeline management.  

  • TMFC035 Party Roles and Permissions Management v1.0.1

    Maturity Level: General availability (GA)

    Document version: 1.0.1

    Release Status: Pre-production

    Details:

    Party Roles & Permissions Management component aims to manage and expose, roles and related permissions.

  • TMFC029 Payment Management v1.0.1

    Maturity Level: General availability (GA)

    Document version: 1.0.1

    Release Status: Pre-production

    Details:

    The Payment Management component, part of the Open Digital Architecture (ODA), manages methods used by parties to make payments, it also administers payment plan, handles payment or refunds.  It assigns payments against bills, settlements, and other...

  • TMFC028 Party Management v1.2.1

    Maturity Level: General availability (GA)

    Document version: 1.2.1

    Release Status: Pre-production

    Details:

    Party Management component is responsible for the capture, validation and management of Parties and their Roles. A Party may be an individual or organization that has a relationship with an enterprise. In this context it is responsible for the e2e li...

  • TMFC027 Product Configurator v1.0.1

    Maturity Level: General availability (GA)

    Document version: 1.0.1

    Release Status: Pre-production

    Details:

    Product Configurator empowers sales by offering the right product combinations, controlling discounting, and automating approvals through support of configuration, pricing and quote generation activities. This ODA Component covers multiple needs: Sel...

    Standard(s): Best Practices

  • TMFC023 Party Interaction Management v1.0.1

    Maturity Level: General availability (GA)

    Document version: 1.0.1

    Release Status: Pre-production

    Details:

    The Party Interaction Management component, part of the Open Digital Architecture (ODA), will typically be the first component in a party/individual experience journey, shared by unassisted (self-service, retail kiosk) or assisted (call center, retai...

  • TMFC020 Digital Identity Management v1.0.1

    Maturity Level: General availability (GA)

    Document version: 1.0.1

    Release Status: Pre-production

    Details:

    The Digital Identity Management is responsible for the parties (customers, employees, partners) and resources authentication.