• GB980 Guidebook Integration Framework Concepts And Principles v1-0-2

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.2

    Release Status: Production

    Details:

    This Concepts and Principles addendum is part of a set of documents that together comprise the Integration Framework. The document strives to make the underlining concepts of the Integration Framework familiar and to explain how those are related to ...

    Standard(s): Integration Framework

  • TR193 Customer Experience Management Index v1.3

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.3

    Release Status: Production

    Details:

    The CEMI is an independent measure for C-level executives to understand if their overall business and customer performance is at, above, or below industry averages.

    Standard(s): Best Practices

  • TR213 Cyber Security Readiness Dashboard V0.3

    Maturity Level: Level 4 - Forum Approved

    Release Status: Production

    Details:

    The Cyber Security Readiness Dashboard is a prototype dashboard, that communicates the organization's‚ cyber security readiness to C-Level management, and provides‚ definition of dashboard metrics and sample data. 

    Standard(s): Best Practices

  • GB955 Quick Start Pack: Concept-to-Market V0.4

    Maturity Level: General availability (GA)

    Document version: 0.4

    Release Status: Production

    Details:

    This concept-to-market Quick Start Pack: 1. Defines concept-to-market scope in terms of: TM Forum Business Process Framework (eTOM) TM Forum Business Process Measurement System (BPMS) 2. Provides end-to-end process flows that are relevan...

    Standard(s): Best Practices

  • GB981 B2B2X Accelerator Introduction V0.8.2

    Maturity Level: Level 4 - Forum Approved

    Document version: 0.8.2

    Release Status: Production

    Details:

    Organizations and people who are responsible for establishing B2B2X partnering arrangements between multiple partners in an agile, proven and repeatable manner at industrial scale. The key business goals are to create the ability to set up quickly pa...

    Standard(s): Best Practices

  • TR218 B2B2X Partnering Guidebook Step by Step Guide, Version 0.6.4

    Maturity Level: Level 4 - Forum Approved

    Release Status: Production

    Details:

    This B2B2X Partnering Guidebook: Step By Step Guide follows on from the Partnering Guidebook Concepts and Examples and addresses how the Partnership Models agreed using that approach can be transformed into an industrial scalable solution through a s...

  • GB921F Process Flow Examples R12.5

    Maturity Level: General availability (GA)

    Document version: 12.3.1

    Release Status: Production

    Details:

    This document describes selected process flows at several levels of view and detail that provides end-to-end insight into the application of the framework.

    Standard(s): Business Process Framework (eTOM)

  • GB921J Joining the Business Process Framework through to Process Flows R11.5

    Maturity Level: General availability (GA)

    Document version: 11.5.1

    Release Status: Production

    Details:

    This document describes an approach that can be used by a company in order to develop its own end-to-end process flows.

    Standard(s): Business Process Framework (eTOM)

  • GB921Z Use Cases for Security Management R12.0

    Maturity Level: General availability (GA)

    Document version: 12.3

    Release Status: Production

    Details:

    The objective of this document is to gather Use Cases identified as significant for Security Management within enterprises. User stories for 3 threats are defined: Denial of Service Attacks, Penetration Attacks, and Application Misuse.

    Standard(s): Business Process Framework (eTOM)

  • GB962C Customer Experience Management Lifecycle Model v1.5.1

    Maturity Level: General availability (GA)

    Document version: 1.5.1

    Release Status: Production

    Details:

    The Customer Experience Lifecycle model is an approach which will allow Providers to define the interactions of the customer into the various phases and subphases and model those based on their unique journeys. The document also provides an initial v...

    Standard(s): Best Practices

  • GB979B Big Data Analytics Building Blocks R13.5

    Maturity Level: General availability (GA)

    Document version: 1.0.3

    Release Status: Production

    Details:

    The Big Data Analytics Guidebook (GB979) provides guidance to a Communication Service Provider (CSP) on the major components that are needed for the implementation of real-life Big Data Analytics (BDA) use cases. While the guidebook itself goes into ...

    Standard(s): Best Practices