GB941 Main Revenue Assurance Guidebook v3.5.1
Maturity Level: General availability (GA)
Document version: 3.5.1
Release Status: Production
Standard(s): Best Practices
GB941C Revenue Assurance RFX Guidelines v0.11.1
Maturity Level: General availability (GA)
Document version: 0.11.1
Release Status: Production
Details:
Gathers the most important foundations of guidelines and requirements for a revenue assurance RFx to assist service providers to ask relevant questions and objectively evaluate responses to procure the solution that meets its needs.
Standard(s): Best Practices
GB941F Revenue Assurance Impact v0.5.1
Maturity Level: General availability (GA)
Document version: 0.5.1
Release Status: Production
Standard(s): Best Practices
TR193 Customer Experience Management Index v1.3
Maturity Level: Level 4 - Forum Approved
Document version: 1.3
Release Status: Production
Details:
The CEMI is an independent measure for C-level executives to understand if their overall business and customer performance is at, above, or below industry averages.
Standard(s): Best Practices
GB929U Application Framework User Guidelines v13.1.3
Maturity Level: General availability (GA)
Document version: 13.1.3
Release Status: Production
Details:
The document details possible usage of the Application Framework by service providers, vendors, solution providers, suppliers, financial analysts, consulting bodies and research entities.
Standard(s): Application Framework (TAM)
GB955 Quick Start Pack: Concept-to-Market V0.4
Maturity Level: General availability (GA)
Document version: 0.4
Release Status: Production
Details:
This concept-to-market Quick Start Pack: 1. Defines concept-to-market scope in terms of: TM Forum Business Process Framework (eTOM) TM Forum Business Process Measurement System (BPMS) 2. Provides end-to-end process flows that are relevan...
Standard(s): Best Practices
GB921F Process Flow Examples R12.5
Maturity Level: General availability (GA)
Document version: 12.3.1
Release Status: Production
Details:
This document describes selected process flows at several levels of view and detail that provides end-to-end insight into the application of the framework.
Standard(s): Business Process Framework (eTOM)
GB921J Joining the Business Process Framework through to Process Flows R11.5
Maturity Level: General availability (GA)
Document version: 11.5.1
Release Status: Production
Details:
This document describes an approach that can be used by a company in order to develop its own end-to-end process flows.
Standard(s): Business Process Framework (eTOM)
GB921Z Use Cases for Security Management R12.0
Maturity Level: General availability (GA)
Document version: 12.3
Release Status: Production
Details:
The objective of this document is to gather Use Cases identified as significant for Security Management within enterprises. User stories for 3 threats are defined: Denial of Service Attacks, Penetration Attacks, and Application Misuse.
Standard(s): Business Process Framework (eTOM)
GB962C Customer Experience Management Lifecycle Model v1.5.1
Maturity Level: General availability (GA)
Document version: 1.5.1
Release Status: Production
Details:
The Customer Experience Lifecycle model is an approach which will allow Providers to define the interactions of the customer into the various phases and subphases and model those based on their unique journeys. The document also provides an initial v...
Standard(s): Best Practices
GB979B Big Data Analytics Building Blocks R13.5
Maturity Level: General availability (GA)
Document version: 1.0.3
Release Status: Production
Details:
The Big Data Analytics Guidebook (GB979) provides guidance to a Communication Service Provider (CSP) on the major components that are needed for the implementation of real-life Big Data Analytics (BDA) use cases. While the guidebook itself goes into ...
Standard(s): Best Practices
