GB969A Fraud Management Maturity Model V2 Questionnaire R16.1.1
Maturity Level: Level 4 - Forum Approved
Document version: 0.4.2
Details:
By developing a Maturity Model for Fraud Management, we aim to provide a tool that can help Communication Service Providers (CSP) to assess the maturity of existing Fraud Management process, and assist them in developing the practice, and progress to...
Standard(s): Best Practices
GB941A Revenue Assurance KPI Metrics Workbook Instructions V3.2.1
Maturity Level: Level 4 - Forum Approved
Document version: 3.2.1
Details:
Defines twenty KPIs that provide a common framework to measure three important aspects of revenue assurance: revenue leakage, revenue assurance related process efficiency and data quality.
Standard(s): Best Practices
GB947 Fraud Operations Management Guide V1.2
Maturity Level: Level 3 - Team Approved
Details:
revised document to capture the TM Forum template
Standard(s): Best Practices
GB1004A Business Assurance AI Machine Learning Use Case Guide v1.0.0
Maturity Level: General availability (GA)
Document version: 1.0.0
Release Status: Production
Details:
This document has been designed and created to provide an overview of how artificial intelligence (AI) and machine learning (ML) technologies can be applied to new and existing business assurance use-cases. This will help unlock value and ensure busi...
Standard(s): Best Practices
GB941D Revenue Assurance Revenue Leakage Framework and Examples v2.0.1
Maturity Level: General availability (GA)
Document version: 2.0.1
Release Status: Production
Details:
Revenue Assurance is a rapidly maturing discipline within the telecommunications industry; with widespread industry acceptance of the issues and increasingly effective techniques and systems to detect, investigate, correct and prevent such revenue an...
Standard(s): Best Practices
TR246 Fraud Survey Report 2019 R19.0.1
Maturity Level: Level 4 - Forum Approved
Document version: 3.0.1
Release Status: Production
Details:
This 2019 edition of the TM Forum Fraud Survey was launched with the main goal of assessing how fraud management (FM) practices are being implemented. It received a total of 54 responses from Communications Service Providers (9 more than in 2017) fro...
Standard(s): Best Practices
