GB941 Main Revenue Assurance Guidebook v3.5.1
Maturity Level: General availability (GA)
Document version: 3.5.1
Release Status: Production
Standard(s): Best Practices
GB941A Revenue Assurance KPI Metrics Workbook Instructions V3.2.1
Maturity Level: Level 4 - Forum Approved
Document version: 3.2.1
Details:
Defines twenty KPIs that provide a common framework to measure three important aspects of revenue assurance: revenue leakage, revenue assurance related process efficiency and data quality.
Standard(s): Best Practices
GB941C Revenue Assurance RFX Guidelines v0.11.1
Maturity Level: General availability (GA)
Document version: 0.11.1
Release Status: Production
Details:
Gathers the most important foundations of guidelines and requirements for a revenue assurance RFx to assist service providers to ask relevant questions and objectively evaluate responses to procure the solution that meets its needs.
Standard(s): Best Practices
TR193 Customer Experience Management Index v1.3
Maturity Level: Level 4 - Forum Approved
Document version: 1.3
Release Status: Production
Details:
The CEMI is an independent measure for C-level executives to understand if their overall business and customer performance is at, above, or below industry averages.
Standard(s): Best Practices
TR213 Cyber Security Readiness Dashboard V0.3
Maturity Level: Level 4 - Forum Approved
Release Status: Production
Details:
The Cyber Security Readiness Dashboard is a prototype dashboard, that communicates the organization's‚ cyber security readiness to C-Level management, and provides‚ definition of dashboard metrics and sample data.
Standard(s): Best Practices
GB935 Concepts and Principles V7.1.3
Release Status: Production
GB935-A Business Metrics Specifications V7.1.1
Release Status: Production
GB935-B Business Metrics Development Guide V7.1.1
Document version: 14.5.0
Release Status: Production