• GB941 A Revenue Assurance KPI Metrics Workbook Excel Document V3.4.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 3.4.1

    Details:

    The RA KPI Metrics leverages the guidelines and definitions contained within the Benchmarking Business Metrics Framework (GB935). Together with the RA guidebook, the KPI Metrics Workbook gives Service Providers tools to uncover, recover and inhibit r...

    Standard(s): Best Practices

  • GB941A Revenue Assurance KPI Metrics Workbook Instructions V3.2.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 3.2.1

    Details:

    Defines twenty KPIs that provide a common framework to measure three important aspects of revenue assurance: revenue leakage, revenue assurance related process efficiency and data quality.

    Standard(s): Best Practices

  • GB941C Revenue Assurance RFX Guidelines v0.11.1

    Maturity Level: General availability (GA)

    Document version: 0.11.1

    Release Status: Production

    Details:

    Gathers the most important foundations of guidelines and requirements for a revenue assurance RFx to assist service providers to ask relevant questions and objectively evaluate responses to procure the solution that meets its needs.

    Standard(s): Best Practices

  • GB941F Revenue Assurance Impact v0.5.1

    Maturity Level: General availability (GA)

    Document version: 0.5.1

    Release Status: Production

    Standard(s): Best Practices

  • GB947 Fraud Operations Management Guide V1.2

    Maturity Level: Level 3 - Team Approved

    Details:

    revised document to capture the TM Forum template

    Standard(s): Best Practices

  • TR213 Cyber Security Readiness Dashboard V0.3

    Maturity Level: Level 4 - Forum Approved

    Release Status: Production

    Details:

    The Cyber Security Readiness Dashboard is a prototype dashboard, that communicates the organization's‚ cyber security readiness to C-Level management, and provides‚ definition of dashboard metrics and sample data. 

    Standard(s): Best Practices