TMF431 Business Metrics Poster v18.5 – Portuguese version
Maturity Level: General availability (GA)
Document version: 18.5.0
Release Status: Production
Details:
This is the Business Metrics poster translated to Portuguese in the Release 18.5. Click here for the version in English.
Standard(s): Best Practices
TMF431 Business Metrics Poster v18.5
Maturity Level: General availability (GA)
Document version: 18.5.0
Release Status: Production
Details:
As service providers transition into digital service providers, the use of common metrics across the industry has become vitally important. The TM Forum metrics team, led by IBM, has published this latest Framework-aligned poster which speeds CSP met...
Standard(s): Best Practices
GB979A Big Data Analytics Use Cases R16.5.1
Maturity Level: General availability (GA)
Document version: 4.0.2
Release Status: Production
Details:
70 use cases for Big Data applications in service providers such as real-time personalized offers, proactive care, churn prediction, network optimization, revenue assurance and fraud. In this release one new Product Related use case has been added.
Standard(s): Best Practices
IG1149 Guide to Customer Experience Integrator R16.5.1
Maturity Level: Level 4 - Forum Approved
Document version: 1.0.2
Release Status: Production
Details:
Internet of Everything (IoE) is almost a reality. The Communications and related IT industries are moving fast to implement the ideas developed in labs to the real world. The communications technology evolution that embraces SDN/NFV, 5G and other new...
Standard(s): Best Practices
GB979 Big Data Analytics Guidebook R16.5.1
Maturity Level: General availability (GA)
Document version: 5.0.2
Release Status: Production
Details:
The focus of the TM Forum's Data Analytics guidebook is to provide TM Forum members with approaches, tools, and most importantly, a common language to accelerate, streamline and de-risk data analytics projects. Service providers today gather exten...
Standard(s): Best Practices
GB941A Revenue Assurance Balanced Scorecard R16.5.1
Maturity Level: General availability (GA)
Document version: 4.0.2
Release Status: Production
Details:
Revenue Assurance standard KPIs were defined by the TM Forum over a decade ago and over the years the initial set of KPIs has been modified and a few additional KPIs added. However Revenue Assurance best practices have evolved significantly over the ...
Standard(s): Best Practices
GB962 Customer Experience Management: Introduction and Fundamentals R16.5.1
Maturity Level: General availability (GA)
Document version: 4.0.2
Release Status: Production
Details:
This issue of the Guidebook marks a transitional stage from managing the customer's experience to managing the engagement with the customer (and the end user proxy). Customer experience loses no relevance or importance in this shift, rather the expec...
Standard(s): Best Practices
GB969 Fraud Management Implementation Guide R16.1.1
Maturity Level: Level 4 - Forum Approved
Document version: 1.8.2
Release Status: Production
Details:
This implementation guide is developed as a living document to be used by operators as a practical guide to validate and enhance their current Fraud Management process and to help new operators implement their new FM process. In line with this approa...
Standard(s): Best Practices
Hybrid/Virtualized Network Management: E2E Service Assurance and SLA Management R16.0.1 (IG1127)
Maturity Level: Level 4 - Forum Approved
Document version: 1.1.9
Release Status: Production
Details:
As NFV starts to become a reality, organizations providing services within the NFV marketplace need clear guidance on how SLAs can be used to manage service component and platform suppliers. TM Forum has significant assets in SLA Management and these...
Standard(s): Best Practices
TAM Impacts by SDN/NFV: Detailed Analysis and Implementation R16.0.1 (IG1130A)
Maturity Level: General availability (GA)
Document version: 1.0.8
Release Status: Production
Details:
As operators and enterprises evaluate the introduction of virtualization to network functions they are discovering that the biggest challenge lies in the existing organization, processes and systems. For a better vision of the corresponding challenge...
Standard(s): Best Practices
Future TAM Impacts by SDN/NFV R16.0.1 (IG1130)
Maturity Level: General availability (GA)
Document version: 2.0.8
Release Status: Production
Details:
As operators and enterprises evaluate the introduction of virtualization to network functions they are discovering that the biggest challenges lie in the existing organization, processes and systems. For a better vision of the corresponding challenge...
Standard(s): Best Practices
GB979C Big Data Analytics Privacy Risk Score Details R15.5.1
Maturity Level: General availability (GA)
Document version: 4.0.2
Release Status: Production
Details:
This document provides details of the risk scoring for the Big Data Analytics Use Cases in GB979A. Thirteen use cases are currently scored. Additional use cases will be scored in coming releases.
Standard(s): Best Practices
