• IG1317 ODA DSE Platform Extensions & Patterns for B2B, B2B2X & Partner Ecosystems v2.0.0

    Maturity Level: General availability (GA)

    Document version: 2.0.0

    Release Status: Production

    Details:

    This document outlines additional DSE functional capabilities which do not seem to be available yet in the TM Forum ODA Components.

  • TMF621B Trouble Ticket Management API Conformance Profile v5.0.0

    Maturity Level: General availability (GA)

    Document version: 5.0.0

    Release Status: Production

    Details:

    This document is the REST API Conformance for the Trouble Ticket Management API. The Trouble Ticket Management API provides a standardized client interface to Trouble Ticket Management Systems for creating, tracking and managing trouble tickets a...

    Standard(s): Open APIs

  • TMF621 Trouble Ticket Management API REST Specification v5.0.0

    Maturity Level: General availability (GA)

    Document version: 5.0.0

    Release Status: Production

    Details:

    The Trouble Ticket Management API provides a standardized client interface to Trouble Ticket Management Systems for creating, tracking and managing trouble tickets as a result of an issue or problem identified by a customer or another system. Exampl...

    Standard(s): Open APIs

  • IG1282 ODA Design Challenges in Applying B2C Solutions to B2B/B2B2X Requirements v1.0.0

    Maturity Level: Alpha

    Document version: 1.0.0

    Release Status: Pre-production

    Details:

    This Guide describes numerous design challenges Communications Service Providers face when attempting to extend B2C solutions to address B2B/B2B2X requirements.  B2C solutions receive the majority of digital transformation budgets, often with the ex...

  • GB941E-2 Revenue Assurance Coverage Model – Measures Inventory v2.0.0

    Maturity Level: General availability (GA)

    Document version: 2.0.0

    Release Status: Production

    Details:

    This document recommends a series of controls that operators should consider implementing in order to reduce the risk of revenue assurance related issues and a method of assessing the coverage and effectiveness of those controls.

    Standard(s): Best Practices

  • GB941E-1 Revenue Assurance Coverage Model – Risk Inventory v2.0.0

    Maturity Level: General availability (GA)

    Document version: 2.0.0

    Release Status: Production

    Details:

    This document recommends a series of controls that operators should consider implementing in order to reduce the risk of revenue assurance related issues and a method of assessing the coverage and effectiveness of those controls.

    Standard(s): Best Practices

  • TR302 ODA Ecosystem Challenges and Roadmap Proposal v2.0.0

    Maturity Level: Alpha

    Document version: 2.0.0

    Release Status: Pre-production

    Details:

    This document sets out to identify the challenges in Open Digital Architecture (ODA) ecosystems, and proposes what work items, available collateral (largely from Catalysts) and teams or stakeholders who might be engaged to address these challenges. ...

  • B2B2X Integration Best Practice: Aligning with Standards and Partners’ Needs v1.0.0 (IG1237)

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.0

    Release Status: Production

    Details:

    Operators are looking to monetize applications and infrastructure capabilities without incurring additional costs in delivering complex technology services. In doing so, they partner with external providers and other operators in providing services w...

    Standard(s): Best Practices

  • Product Catalog Commercial Modeling Patterns v1.0.0 (IG1261)

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.0

    Release Status: Production

    Details:

    This Guide describes several Product Catalog modeling patterns that address common commercial concerns raised by a variety of Service Providers. These modeling patterns build upon the canonical entities within the TM Forum Information Framework model...

    Standard(s): Best Practices

  • IG1243 ODA Contracts for Ecosystem Enablement v3.0.0

    Maturity Level: Level 4 - Forum Approved

    Document version: 3.0.0

    Release Status: Production

    Details:

    This document deals with the particular challenges of linking up multiple organizations to create a functional B2B2x platform business. Much of the rest of the ODA is aimed at ensuring standardized specifications for functions as components so that b...

    Standard(s): Best Practices

  • TR249 Building and Enabling a Digital Payment Ecosystem R16.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 2.0.2

    Release Status: Production

    Details:

    This technical report is the first step in establishing an open platform for CSPs and other stakeholders, to help them understand their business requirements, to identify the challenges and the opportunities, and to take advantage of both existing TM...

    Standard(s): Best Practices

  • GB941 A Revenue Assurance KPI Metrics Workbook Excel Document V3.4.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 3.4.1

    Details:

    The RA KPI Metrics leverages the guidelines and definitions contained within the Benchmarking Business Metrics Framework (GB935). Together with the RA guidebook, the KPI Metrics Workbook gives Service Providers tools to uncover, recover and inhibit r...

    Standard(s): Best Practices