• IG1310 Digital Twin for Decision Intelligence (DT4DI) & AIOps Ontology v3.2.0

    Maturity Level: Alpha

    Document version: 3.2.0

    Release Status: Pre-production

    Details:

    It is the scope and goal of the ontology to define a common vocabulary to model knowledge domains, which are, in our case, Decision Intelligence (DI), related disciplines such as Business Intelligence (BI) and Analytics, and enabling technology such ...

    Standard(s): Best Practices

  • GB1003A AI Maturity Model v3.0.0

    Maturity Level: General availability (GA)

    Document version: 3.0.0

    Release Status: Pre-production

    Details:

    This document provides details of the TM Forum AI Maturity Model in Excel format.

    Standard(s): Best Practices

  • GB1023A Data Governance Playbook v1.0.0

    Maturity Level: Alpha

    Document version: 1.0.0

    Release Status: Pre-production

    Details:

    The Data Governance Playbook provides a brief and concise guide outlining the high level steps for establishing Data Governance and a Data Governance Program.   The information in this playbook is further expanded upon within the Data Governance Gu...

  • IG1307 Digital Twin for Decision Intelligence (DT4DI) Whitepaper v1.0.0

    Maturity Level: General availability (GA)

    Document version: 1.0.0

    Release Status: Production

    Details:

    To be more competitive, CSPs must move away from traditional Business Intelligence (BI) to a Decision Intelligence (DI) strategy and approach, taking advantage of Digital Twin and AI to effectively become knowledge-driven and results-oriented organiz...

    Standard(s): Best Practices

  • IG1225A Whitepaper – Data Governance and Hybrid Data Clouds v1.0.0

    Maturity Level: Alpha

    Document version: 1.0.0

    Release Status: Pre-production

    Details:

    This document will assess the impact of hybrid cloud architectures on data governance imperatives for telecommunications service provider operations. It will look at current approaches to data governance with reference to other work at the TM Forum i...

  • Data Governance Guide Book v3.0.0 (GB1023)

    Maturity Level: General availability (GA)

    Document version: 3.0.0

    Release Status: Production

    Details:

    The Data Governance Guidebook has been created to provide guidance of the process and steps to implementing a data governance program. The goal of the guidebook is to enable organizations, at all levels of data maturity, to take steps to define a dat...

  • GB979A Big Data Analytics Use Cases R16.5.1

    Maturity Level: General availability (GA)

    Document version: 4.0.2

    Release Status: Production

    Details:

    70 use cases for Big Data applications in service providers such as real-time personalized offers, proactive care, churn prediction, network optimization, revenue assurance and fraud. In this release one new Product Related use case has been added.

    Standard(s): Best Practices

  • GB979 Big Data Analytics Guidebook R16.5.1

    Maturity Level: General availability (GA)

    Document version: 5.0.2

    Release Status: Production

    Details:

    The focus of the TM Forum's Data Analytics guidebook is to provide TM Forum members with approaches, tools, and most importantly, a common language to accelerate, streamline and de-risk data analytics projects.  Service providers today gather exten...

    Standard(s): Best Practices

  • Metrics Framework for Big Data and Policy Driven Operations R16.5.1 (IG1146)

    Maturity Level: Level 3 - Team Approved

    Document version: 1.0.2

    Release Status: Production

    Details:

    The world of digital services is disrupting business everywhere, and communication service provider businesses are no exception. A characteristic of these new businesses is the heavy use of data analytics to monitor and better understand the relation...

    Standard(s): Best Practices

  • TR261 Data Governance Functions and Implementation R16.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.2

    Release Status: Production

    Details:

    In the world of automated information, management of data is key to the success of any business. Its critical nature grows as data storage, sharing, and recency become more complex. With complex partnering models becoming a reality in the digital eco...

    Standard(s): Best Practices

  • GB979C Big Data Analytics Privacy Risk Score Details R15.5.1

    Maturity Level: General availability (GA)

    Document version: 4.0.2

    Release Status: Production

    Details:

    This document provides details of the risk scoring for the Big Data Analytics Use Cases in GB979A. Thirteen use cases are currently scored. Additional use cases will be scored in coming releases.

    Standard(s): Best Practices

  • IG1138 Introductory Guide to External Data Monetization R15.5.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.4

    Release Status: Production

    Details:

    In the world of selling data, there are two ubiquitous market trends to consider: Decrease in revenues from the traditional streams -  Unlimited price plans, decline in voice and SMS usage, increased competition are just some of the reasons...

    Standard(s): Best Practices