• GB922 Resource Order Portability R17.5.1

    Maturity Level: General availability (GA)

    Document version: 17.5.2

    Release Status: Production

    Details:

    This document describes Number Portability within the Resource domain of the Information Framework (SID). For this purpose, a number with a specification was added to fulfill the full cycle, which is also documented here. Number Portability is suppo...

    Standard(s): Information Framework (SID)

  • GB922 Revenue Assurance R17.5.1

    Maturity Level: General availability (GA)

    Document version: 17.5.2

    Release Status: Production

    Details:

    The Revenue Assurance area of the SID provides revenue assurance controls, revenue assurance violations, revenue assurance key performance indicators (KPIs), revenue assurance objectives, and rules that map revenue assurance KPIs and threshold violat...

    Standard(s): Information Framework (SID)

  • GB922 Performance R17.5.1

    Maturity Level: General availability (GA)

    Document version: 17.5.1

    Release Status: Production

    Details:

    This addendum describes the SID Service and Resource Performance ABEs. This performance model could be extended to also support the SID Product Performance ABE. These ABEs were developed to support the SID principle of inherent extensibility by emplo...

    Standard(s): Information Framework (SID)

  • GB922 Agreement R17.5.1

    Maturity Level: General availability (GA)

    Document version: 17.5.2

    Release Status: Production

    Details:

    One form of business interaction in which Parties (for example, Service Providers or Customers) engage is an agreement. An agreement is a contract or arrangement, either written or verbal and sometimes enforceable by law, such as a service level agre...

    Standard(s): Information Framework (SID)

  • TR270 Trust Challenges and Opportunities R17.5.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 2.0.2

    Release Status: Production

    Details:

    This technical report has introduced key digital trust concepts, identifies important trends increasing the demand for digital trust capabilities, articulates a digital trust vision and a roadmap of challenges to achieve that vision as expressed by T...

    Standard(s): Best Practices

  • GB995 Guidebook on 360 Degree View of a Customer R17.5.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 3.0.2

    Release Status: Production

    Details:

    A 360-degree view of a customer refers to the ability to assemble information, which describes the customer from various angles. This comprehensive view facilitates advanced analysis in order to gain additional insights about the customer from all an...

    Standard(s): Best Practices

  • Technical Overview: Agile Intent-based Resource Management (Orchestration) in Hybrid Environments with ETSI MANO exemplar (IG1161C)

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.1

    Release Status: Production

    Details:

    Describes how moving to an IT platforms automation approach based on Service Oriented Architecture/ microservices can be adapted to hybrid networks comprising legacy and virtualized infrastructure solutions. The key features are: Adoption of an i...

    Standard(s): Best Practices

  • Business Overview: Agile Intent-based Resource Management (Orchestration) in Hybrid Environments with ETSI MANO exemplar (IG1161B)

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.1

    Release Status: Production

    Details:

    A Business Overview IG1161B Business Overview: Agile Intent-based Resource Management (Orchestration) in Hybrid Environments with ETSI MANO exemplar that describes the key business drivers and the key benefits of the TM Forum Hybrid Infrastructure Pl...

    Standard(s): Best Practices

  • Flyer: Agile Intent-based Resource Management (Orchestration) in Hybrid Environments with ETSI MANO exemplar (IG1161A)

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.1

    Release Status: Production

    Details:

    A two page flyer IG1161A Flyer: Agile Intent-based Resource Management (Orchestration) in Hybrid Environments with ETSI MANO exemplar which summarizes goals/benefits, principles and key points (for Yinchuan). See also: A Business Overview IG11...

    Standard(s): Best Practices

  • TMF649 Performance Threshold API REST Specification R17.0.1

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.1

    Release Status: Production

    Details:

    The following document is the specification of the REST API for the threshold management. It includes the model definition as well as all available operations. Performance Threshold Management is about identifying exceptional behavior of monitored p...

    Standard(s): Integration Framework

  • Operations Center of the Future – Future Competencies, Roles and Culture R17.5.1 (IG1158)

    Maturity Level: Level 4 - Forum Approved

    Document version: 1.0.4

    Release Status: Production

    Details:

    This document explores the technical architecture and methodological approach to identify the future roles and competencies required by a Communications Service Provider (CSP) within the Operations Center of the Future. The structure and flow of the...

    Standard(s): Best Practices

  • GB962F Customer Experience Management ROI Calculator R17.0.1

    Maturity Level: General availability (GA)

    Document version: 3.0.2

    Release Status: Production

    Details:

    Investment in CEM solutions can be very difficult to objectively justify. Uncertainty in the likely financial return often means that a leap of faith is required on the part of the service provider to make an investment. The CEM ROI Calculator is int...

    Standard(s): Best Practices