GB988 TM Forum Metrics Definitions R15.0.1

This document provides details of the Metrics names, definitions, identification and calculation for use in various business types and business functions. It contains definitions of almost 1000 metrics that have been defined in TM Forum and provides them with a consistent set of fields and classifications. Metrics are available across a variety of categories including Business, Cable, Customer Experience Management, CyberOps, and Fraud Management.

General Information

Document series: GB988
Status: TM Forum Approved
Document type: Best Practice
IPR mode: RAND
TM Forum Approved: 4/7/2016