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Accelerating the shift from Communications Service Providers to Digital Service Providers
Accelerating the shift from Communications Service Providers to Digital Service Providers This Catalyst sets forth a vision for a data-driven digital transformation that combines advances in human science to design and optimize omni-channel customer experiences in real-time to provide the optimal next best action for customer interaction. Enabling technology includes: a
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AI, Data & Analytics Project
TM Forum is leading the communications industry in data analytics and realizing the business value of AI through a range of best practices, thought-leading collaboration activities, and research, in addition to services such as training and coaching to get you started. Join our collaboration project today to help create industry standards and best practices and be a lea
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Catalyst Awards
Awards Twice per year, TM Forum recognizes Catalyst teams who have demonstrated outstanding work. The three winning projects are made up of collaborative teams of communications and digital services leaders who demonstrate commitment to the future of the industry through work in the Forum’s Catalyst program. Winners are judged by TM Forum’s Collaboration Sub-Committee, which
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Archived – Data Analytics
How valuable is your data? Data Analytics is the identification, design and deployment of strategies, processes, skills, systems and data that can provide actionable intelligence resulting in business value. It is about the harnessing of the different varieties, volume, and velocity of data. To execute on this, and deliver improvements in areas such as customer experience or the
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Business Assurance
With ecosystem-based business becoming the norm, there are a multitude of opportunities for revenue to seep through the cracks, whether intentionally (fraud) or not (leakage). As organizations transform to meet the needs of the connected digital economy, business must be assured, future-proofed, and rooted across the operational processes, systems and data of the organization and e
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Catalyst Help Wanted
Get Involved in a Current Catalyst ProjectMany innovative and thought-provoking proof-of-concept projects have been proposed by our members. Now we are looking to expand and add more participants.Here are two ways you can get involved: Review the list of Catalyst projects below and click here to register your interest in projects that might be a fit for your company.Contact Jean-
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Catalyst Projects – Resources
Maximizing Profitability with NFV Orchestration This Catalyst illustrates how service providers can harness real-time financial and quality of service analytics to optimize the business value of NFV orchestration. The previous phase developed a closed-loop control system composed of data collection, analytics, optimization, dynamic policies and NFV orchestration. This phase im
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Archived – IoT
As the consumer and commercial worlds embrace all things digital, the complexity of integrating and managing digital services is only growing. New services are created every day through a complex value chain of partners. This results in growing challenges in delivering customer satisfaction and long-term success with new requirements for end-to-end manageability, security, scalabil
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Archived – Digital Health Project
As the worlds of healthcare and communications converge, a myriad of new digital services are being made possible. Everything from mobile diagnostic monitoring (mHealth), to electronic health records (eHR), to robust distance medicine applications (telemedicine) are revolutionizing the way healthcare is provided. Yet many challenges remain, especially in developed economies. Globa
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Archived – Smart Energy Project
Smart Energy is the convergence of digital energy services with the smart grid. Smart Energy solutions will transform the way utilities operate, offering new situational awareness at every point in the energy value chain; new value-added services for customers; and new expectations from stakeholders. From smart meters to consumer-owned intelligent devices communicating with the gri