Take this group of 3 courses to get all the Business Process Framework (eTOM) expertise you need to implement the framework and propel your enterprise towards becoming a thriving agile digital business.
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What will you learn?
Frameworx OverviewLearn More
This course is the first step in establishing your Frameworx foundation. The course takes you on a 360 degree tour of Frameworx, including the Business Process, Information, Application, and Integration Frameworks. Ultimately providing a step-by-step guide for you to develop a fail-proof structure of your service-oriented architecture.
Business Process Framework (eTOM) Fundamentals:Learn More
Expand your Frameworx foundation by learning a common, business led approach to rationalize the processes that run your business. Get clear direction on how TM Forum’s Business Process Framework can be used to support a range of business objectives including accurate scoping of projects, knowledge sharing, activity-based management, problem solving, and many more.
Business Process Framework (eTOM) Practitioner:Learn More
This course provides advance guidance for implementing the Business Process Framework within your organization, particularly as part of a business process transformation project. Its purpose is to provide you with advanced skills to enable you to use the Business Process Framework to maximize business efficiency and customer experience and propel your enterprise towards becoming a thriving agile digital business.