Frameworx Metric: % Cost of Fulfillment, of Opex

Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#

BA Domain:

Business Value Driver:

Capability: FUL.VAL

Last Used:

Long FxMetric ID: F-OE-1c

Reporting Detail:

Accuracy: 2

FxMetric UUID:

Responsibility: BMS

Capture Period: Month

Legacy Name: Fulfillment Process Cost As % OpEx

Metric Special Name:

Metric Value Type:

Preferred:

Metric Type: Ratio

State:

Entry Date: 9/30/2012

Short Metric ID:

Units: Percent

cost effectiveness of fulfilling an order by assessing the total cost of fulfillment relative to overall OpEx

Alt-Cat1: Operational Efficiency

Alt-Cat2: Fulfillment

Alt-Cat3: Unit Cost

Category: Business Metric

Measurand: capability.fulfillment

Metric Level:

Metric State: Active

Metric Topic:

Legacy Denominator FxMetric ID: 186

Legacy Denominator Name: SO OpEx

Legacy Factor:

Legacy FxMetric ID: 45

Legacy Numerator FxMetric ID: 205

Legacy Numerator Name: Total cost of SO Fulfillment

Legacy Prose Ratio: 205: Total cost of SO Fulfillment / 186: SO OpEx

Total cost of SO fulfillment / SO OPEX

Business Metric % Cost of Fulfillment, of Opex

Appears on these diagrams:

• % Cost of Fulfillment, of Opex
• F-OE

is a more detailed diagram for the

• % Cost of Fulfillment, of Opex

Frameworx Metrics (numerator)

• $ Cost of Fulfillment (2)

Frameworx Metrics (denominator)

• $ Opex

Issues

• Metrics 13.0 Modification

Frameworx Domains

• Enterprise Domain