Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#
BA Domain:
Business Value Driver: decrease waiting time -> increase customer satisfaction
Capability: FUL
Last Used:
Long FxMetric ID: F-OE-2a
Reporting Detail:
Accuracy: 2
FxMetric UUID:
Responsibility: BMS
Capture Period: Month
Legacy Name: Mean Time Order To Activation
Metric Special Name:
Metric Value Type:
Preferred: Low
Metric Type: Ratio
State:
Entry Date: 9/30/2012
Short Metric ID:
Units: Hour
effectiveness of the fulfillment process by measuring the mean time from order to activation for the core fulfillment process.. The measured duration extends from the point when the customer places a confirmed order to the point where the customer accepts that their order has been satisfactorily filled
Alt-Cat1: Operational Efficiency
Alt-Cat2: Fulfillment
Alt-Cat3: Time
Category: Business Metric
Measurand: artifact.order
Metric Level:
Metric State: Active
Metric Topic:
Legacy Denominator FxMetric ID: 165
Legacy Denominator Name: Number of completions accepted by the customer during the reporting period
Legacy Factor:
Legacy FxMetric ID: 49
Legacy Numerator FxMetric ID: 140
Legacy Numerator Name: Aggregate time from Order Date to Customer Acceptance closed for this SO
Legacy Prose Ratio: 140: Aggregate time from Order Date to Customer Acceptance closed for this SO / 165: Number of completions accepted by the customer during the reporting period
Aggregate time from Order Date to Customer Acceptance for this SO /Total number of customer accepted orders
This was created from the Frameworx 16.5 Model