Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#
BA Domain:
Business Value Driver: decrease waiting time -> increase customer satisfaction
Capability: FUL
Last Used:
Long FxMetric ID: F-OE-2b
Reporting Detail:
Accuracy: 2
FxMetric UUID:
Responsibility: BMS
Capture Period: Month
Legacy Name: Order To Activation Time By Major Process
Metric Special Name:
Metric Value Type: Distribution
Preferred: Low
Metric Type: Ratio
State:
Entry Date: 9/30/2012
Short Metric ID:
Units: Hour
time effectiveness of the fulfillment process by assessing the time from order to activation (Fulfillment Meta Process Blocks 2-5). The measured duration extends from the point when the customer places a confirmed order to the point where the customer accepts that their order has been satisfactorily filled, separated by stage of processing involved
Alt-Cat1: Operational Efficiency
Alt-Cat2: Fulfillment
Alt-Cat3: Time
Category: Business Metric
Measurand: artifact.order
Metric Level:
Metric State: Active
Metric Topic:
Legacy Denominator FxMetric ID: 165
Legacy Denominator Name: Number of completions accepted by the customer during the reporting period
Legacy Factor:
Legacy FxMetric ID: 50
Legacy Numerator FxMetric ID: 129
Legacy Numerator Name: Overall time from order to activation by process block ( Fulfillment Meta Process Blocks 2-5).
Legacy Prose Ratio: 129: Overall time from order to activation by process block ( Fulfillment Meta Process Blocks 2-5). / 165: Number of completions accepted by the customer during the reporting period
Overall Time from order to activation by Fulfillment Meta Process Block (Blocks 2-5) / Number of Successfully Activated Orders
This was created from the Frameworx 16.5 Model