Frameworx Home

Application Framework (TAM)

Business Process Framework (eTOM)

Information Framework(SID)

Business Process Framework Flows

Business Metrics High Level

All Diagrams

Frameworx Processes

Frameworx Applications

Frameworx Metrics

Views

Frameworx Metric: Customer Experience

Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#

BA Domain:

Business Value Driver:

Capability:

Last Used:

Long FxMetric ID:

Reporting Detail:

Accuracy:

FxMetric UUID:

Responsibility:

Capture Period:

Legacy Name:

Metric Special Name:

Metric Value Type:

Preferred:

Metric Type:

State:

Entry Date: 12:00:00 AM

Short Metric ID:

Units:

Customer Experience measures the total experience of the Customer across all company operations, interactions, fulfillment, assurance and billing.

Alt-Cat1:

Alt-Cat2:

Alt-Cat3:

Category: Business Metric L0

Measurand:

Metric Level:

Metric State:

Metric Topic:

Legacy Denominator FxMetric ID:

Legacy Denominator Name:

Legacy Factor:

Legacy FxMetric ID:

Legacy Numerator FxMetric ID:

Legacy Numerator Name:

Legacy Prose Ratio:

Business Metric L0 Customer Experience

Appears on these diagrams:

Issues


This was created from the Frameworx 16.5 Model


Created from the TM Forum Model Frameworx 16.5 on 12/13/2016 at 16:46