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Frameworx Application: Center Productivity Management

Category: (3) TAM Application Type

Application Identifier: 5.22.2.1

Maturity Level: 4

Overview

Center Productivity Management collects metrics, productivity and resource data across all channels as well as desktop events for management reporting.

Functionality

Center Productivity Functionality includes the following:

  • Center Activity Management
  • Center Time Management
  • Center Budget Management
  • Center Quality Management

Supported Business Services

(3) TAM Application Type Center Productivity Management

Appears on these diagrams:

is a more detailed diagram for the

Issues

  • Application Framework 13.0 Addition

Frameworx Domains (Horizontal)


This was created from the Frameworx 16.5 Model


Created from the TM Forum Model Frameworx 16.5 on 12/13/2016 at 16:43