A record used for reporting and managing the resolution of resource problems.

Attributes
SecurityIncident	_securityIncident
TroubleTicketItem	_troubleTicketItem
Problem	problem
DateTime	serviceRestoredDate	The date on which the service was brought back to its original condition.
DateTime	troubleDetectionDate	The date on which the trouble was discovered.
Integer	troubleState	The condition of the TroubleTicket as defined by the ITU-X.790 TRState attribute. (deprecated)
String	troubleTicketState	The current condition (state) of the TroubleTicket which is a composite of the ITU-X.790 Trouble Ticket state and status attributes. For example, open/active - testing.

Attributes inherited from  SID Models::Common Domain::Business Interaction ABE::BusinessInteraction

ID,  startDate,  description,  endDate,  status,  _businessInteraction,  _businessInteraction1,  _businessInteractionRole,  _businessInteractionVersion,  _businessInteractionSpec,  _businessInteractionItem,  _businessInteractionType,  _loyaltyExecutionPoint,  attachment,  businessInteractionItem,  businessInteraction,  businessInteraction2

 _securityIncident

Public SecurityIncident _securityIncident

Constraints:

Properties:

Aggregation	None
Alias
Association	SecurityIncidentReferences
Association End
Class	TroubleTicket
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	0
Lower Value	(0)
Multiplicity	*
Name	_securityIncident
Name Expression
Namespace	TroubleTicket
Opposite	_troubleTicket
Owner	TroubleTicket
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Common Domain UNUSED::UNUSED Packages::Trouble Ticket ABE::TroubleTicket::_securityIncident
Stereotype
Template Parameter
Type	SecurityIncident
Upper	*
Upper Value	(*)
Visibility	Public

 _troubleTicketItem

Public TroubleTicketItem _troubleTicketItem

Constraints:

Properties:

Aggregation	Shared
Alias
Association	TroubleTicketComprisedOf
Association End
Class	TroubleTicket
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	false
Keywords
Lower	0
Lower Value	(0)
Multiplicity	*
Name	_troubleTicketItem
Name Expression
Namespace	TroubleTicket
Opposite	_troubleTicket
Owner	TroubleTicket
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Common Domain UNUSED::UNUSED Packages::Trouble Ticket ABE::TroubleTicket::_troubleTicketItem
Stereotype
Template Parameter
Type	TroubleTicketItem
Upper	*
Upper Value	(*)
Visibility	Public

 problem

Public Problem problem

Constraints:

Properties:

Aggregation	None
Alias
Association	ProblemHasAssociatedTroubleTicket
Association End
Class	TroubleTicket
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	0
Lower Value	(0)
Multiplicity	*
Name	problem
Name Expression
Namespace	TroubleTicket
Opposite	associatedTroubleTickets
Owner	TroubleTicket
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Common Domain UNUSED::UNUSED Packages::Trouble Ticket ABE::TroubleTicket::problem
Stereotype
Template Parameter
Type	Problem
Upper	*
Upper Value	(*)
Visibility	Public

 serviceRestoredDate

Public DateTime serviceRestoredDate

The date on which the service was brought back to its original condition.

Constraints:

Properties:

Aggregation	None
Alias
Association
Association End
Class	TroubleTicket
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	1
Lower Value
Multiplicity	None (1)
Name	serviceRestoredDate
Name Expression
Namespace	TroubleTicket
Opposite
Owner	TroubleTicket
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Common Domain UNUSED::UNUSED Packages::Trouble Ticket ABE::TroubleTicket::serviceRestoredDate
Stereotype
Template Parameter
Type	DateTime
Upper	1
Upper Value
Visibility	Public

 troubleDetectionDate

Public DateTime troubleDetectionDate

The date on which the trouble was discovered.

Constraints:

Properties:

Aggregation	None
Alias
Association
Association End
Class	TroubleTicket
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	1
Lower Value
Multiplicity	None (1)
Name	troubleDetectionDate
Name Expression
Namespace	TroubleTicket
Opposite
Owner	TroubleTicket
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Common Domain UNUSED::UNUSED Packages::Trouble Ticket ABE::TroubleTicket::troubleDetectionDate
Stereotype
Template Parameter
Type	DateTime
Upper	1
Upper Value
Visibility	Public

 troubleState

Public Integer troubleState

The condition of the TroubleTicket as defined by the ITU-X.790 TRState attribute. (deprecated)

Constraints:

Properties:

Aggregation	None
Alias
Association
Association End
Class	TroubleTicket
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	1
Lower Value
Multiplicity	None (1)
Name	troubleState
Name Expression
Namespace	TroubleTicket
Opposite
Owner	TroubleTicket
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Common Domain UNUSED::UNUSED Packages::Trouble Ticket ABE::TroubleTicket::troubleState
Stereotype
Template Parameter
Type	Integer
Upper	1
Upper Value
Visibility	Public

 troubleTicketState

Public String troubleTicketState

The current condition (state) of the TroubleTicket which is a composite of the ITU-X.790 Trouble Ticket state and status attributes. For example, open/active - testing.

Constraints:

Properties:

Aggregation	None
Alias
Association
Association End
Class	TroubleTicket
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	1
Lower Value
Multiplicity	None (1)
Name	troubleTicketState
Name Expression
Namespace	TroubleTicket
Opposite
Owner	TroubleTicket
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Common Domain UNUSED::UNUSED Packages::Trouble Ticket ABE::TroubleTicket::troubleTicketState
Stereotype
Template Parameter
Type	String
Upper	1
Upper Value
Visibility	Public