A Service Problem is an indication that a service is no longer functioning according to the agreement with its client(s).

Attributes
Resource	affectedResources
Integer	affectedServiceNumber	Number of affected services (mandatory, but value can be zero).
Service	affectedServices
ResourceAlarm	underlyingAlarms

Attributes inherited from  SID Models::Common Domain UNUSED::UNUSED Packages::Trouble or Problem ABE::Problem

problemId,  originatingSytem,  impactImportanceFactor,  priority,  description,  firstAlert,  category,  responsibleParty,  problemEscalation,  comments,  timeRaised,  timeChanged,  reason,  underlyingProblems,  parentProblems,  ackStatus,  clearStatus,  activityStatus,  impactPattterns,  trackingRecords,  affectedLocations,  associatedTroubleTickets,  rootCauseServices,  rootCauseResources

 affectedResources

Public Resource affectedResources

Constraints:

Properties:

Aggregation	None
Alias
Association	ServiceProblemHasAffectedResources
Association End
Class	ServiceProblem
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	0
Lower Value	(0)
Multiplicity	*
Name	affectedResources
Name Expression
Namespace	ServiceProblem
Opposite	problem
Owner	ServiceProblem
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Service Domain::Service Problem ABE::ServiceProblem::affectedResources
Stereotype
Template Parameter
Type	Resource
Upper	*
Upper Value	(*)
Visibility	Public

 affectedServiceNumber

Public Integer affectedServiceNumber

Number of affected services (mandatory, but value can be zero).

Constraints:

Properties:

Aggregation	None
Alias
Association
Association End
Class	ServiceProblem
Datatype
Default	0
Default Value	(0)
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	1
Lower Value
Multiplicity	None (1)
Name	affectedServiceNumber
Name Expression
Namespace	ServiceProblem
Opposite
Owner	ServiceProblem
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Service Domain::Service Problem ABE::ServiceProblem::affectedServiceNumber
Stereotype	required
Template Parameter
Type	Integer
Upper	1
Upper Value
Visibility	Public

 affectedServices

Public Service affectedServices

Constraints:

Properties:

Aggregation	None
Alias
Association	ServiceProblemHasAffectedServices
Association End
Class	ServiceProblem
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	0
Lower Value	(0)
Multiplicity	*
Name	affectedServices
Name Expression
Namespace	ServiceProblem
Opposite	problem
Owner	ServiceProblem
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Service Domain::Service Problem ABE::ServiceProblem::affectedServices
Stereotype
Template Parameter
Type	Service
Upper	*
Upper Value	(*)
Visibility	Public

 underlyingAlarms

Public ResourceAlarm underlyingAlarms

Constraints:

Properties:

Aggregation	None
Alias
Association	ServiceProblemHasUnderlyingAlarms
Association End
Class	ServiceProblem
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	0
Lower Value	(0)
Multiplicity	*
Name	underlyingAlarms
Name Expression
Namespace	ServiceProblem
Opposite	problem
Owner	ServiceProblem
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Service Domain::Service Problem ABE::ServiceProblem::underlyingAlarms
Stereotype
Template Parameter
Type	ResourceAlarm
Upper	*
Upper Value	(*)
Visibility	Public