A CommunicationInteraction is a kind of action that occur as two or more objects have an effect upon one another (wikipedia).
More precisely, in SID, a CommunicationInteraction describes an exchange of information during a communication between two or more human(s) and/or machine(s) during a period of time. As CommunicationInteraction might concern Parties playing a role of Customer, Supplier… or even Resources.
For example:
- A person calling another one with a request such as questions about his customer order not yet delivered or claiming about his product dysfunction
- A company broadcasting advertising on a media such as TV or radio
- A computer sending information to another one such as an order sent to a supplier
- A customer ordering a ProductOffering using the CSP web portal
A CommunicationInteraction specifies means used to interact such as PhoneCall, MMS, SMS...
A CommunicationInteraction consists of one or more CommunicationInteractionItems. Each of them concerns a unique CommunicationInteractionUseCase (i.e. action on a subject) and involves the same CommunicationInteractionRoles from the beginning to the end of it.

An Interaction may be a CompositeInteraction or AtomicInteraction. A CompositeInteraction contains at least one or more other Interactions. An Interaction cannot be contained in more than one CompositeInteraction.

Attributes
CustomerProductOrder	customerProductOrder
String	description	A CommunicationInteraction's description might be added to describe some additional information such as “the customer mood”.
String	ID	Unique identifier for CommunicationInteraction.
CommunicationInteraction	interaction
CommunicationInteraction	interaction2
CommunicationInteractionItem	interaction3
CommunicationInteractionMeans	interactionMethod
«baseType» TimePeriod	period	A CommunicationInteraction's period specifies when it happened (starting date and end date).
ProductOrder	productOrder

 customerProductOrder

Public CustomerProductOrder customerProductOrder

Constraints:

Properties:

Aggregation	None
Alias
Association	CIConcernsCustomerProductOrder
Association End
Class	CommunicationInteraction
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	0
Lower Value	(0)
Multiplicity	0..1
Name	customerProductOrder
Name Expression
Namespace	CommunicationInteraction
Opposite	communicationInteraction2
Owner	CommunicationInteraction
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Common Domain::Communication Interaction ABE::CommunicationInteraction::customerProductOrder
Stereotype
Template Parameter
Type	CustomerProductOrder
Upper	1
Upper Value	(1)
Visibility	Public

 description

Public String description

A CommunicationInteraction's description might be added to describe some additional information such as “the customer mood”.

Constraints:

Properties:

Aggregation	None
Alias
Association
Association End
Class	CommunicationInteraction
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	1
Lower Value
Multiplicity	None (1)
Name	description
Name Expression
Namespace	CommunicationInteraction
Opposite
Owner	CommunicationInteraction
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Common Domain::Communication Interaction ABE::CommunicationInteraction::description
Stereotype
Template Parameter
Type	String
Upper	1
Upper Value
Visibility	Public

 ID

Public String ID

Unique identifier for CommunicationInteraction.

Constraints:

Properties:

Aggregation	None
Alias
Association
Association End
Class	CommunicationInteraction
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	1
Lower Value
Multiplicity	None (1)
Name	ID
Name Expression
Namespace	CommunicationInteraction
Opposite
Owner	CommunicationInteraction
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Common Domain::Communication Interaction ABE::CommunicationInteraction::ID
Stereotype	required
Template Parameter
Type	String
Upper	1
Upper Value
Visibility	Public

 interaction

Public CommunicationInteraction interaction

Constraints:

Properties:

Aggregation	None
Alias
Association	CommunicationInteractionReferences
Association End
Class	CommunicationInteraction
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	0
Lower Value	(0)
Multiplicity	0..1
Name	interaction
Name Expression
Namespace	CommunicationInteraction
Opposite	interaction2
Owner	CommunicationInteraction
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Common Domain::Communication Interaction ABE::CommunicationInteraction::interaction
Stereotype
Template Parameter
Type	CommunicationInteraction
Upper	1
Upper Value	(1)
Visibility	Public

 interaction2

Public CommunicationInteraction interaction2

Constraints:

Properties:

Aggregation	None
Alias
Association	CommunicationInteractionReferences
Association End
Class	CommunicationInteraction
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	0
Lower Value	(0)
Multiplicity	*
Name	interaction2
Name Expression
Namespace	CommunicationInteraction
Opposite	interaction
Owner	CommunicationInteraction
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Common Domain::Communication Interaction ABE::CommunicationInteraction::interaction2
Stereotype
Template Parameter
Type	CommunicationInteraction
Upper	*
Upper Value	(*)
Visibility	Public

 interaction3

Public CommunicationInteractionItem interaction3

Constraints:

Properties:

Aggregation	None
Alias
Association	CommunicationInteractionContains
Association End
Class	CommunicationInteraction
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	1
Lower Value	(1)
Multiplicity	1..*
Name	interaction3
Name Expression
Namespace	CommunicationInteraction
Opposite	compositeInteraction
Owner	CommunicationInteraction
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Common Domain::Communication Interaction ABE::CommunicationInteraction::interaction3
Stereotype
Template Parameter
Type	CommunicationInteractionItem
Upper	*
Upper Value	(*)
Visibility	Public

 interactionMethod

Public CommunicationInteractionMeans interactionMethod

Constraints:

Properties:

Aggregation	None
Alias
Association	CommunicationInteractionDescribedByInteractionMeans
Association End
Class	CommunicationInteraction
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	0
Lower Value	(0)
Multiplicity	0..1
Name	interactionMethod
Name Expression
Namespace	CommunicationInteraction
Opposite	interaction
Owner	CommunicationInteraction
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Common Domain::Communication Interaction ABE::CommunicationInteraction::interactionMethod
Stereotype
Template Parameter
Type	CommunicationInteractionMeans
Upper	1
Upper Value	(1)
Visibility	Public

 period

Public «baseType» TimePeriod period

A CommunicationInteraction's period specifies when it happened (starting date and end date).

Constraints:

Properties:

Aggregation	None
Alias
Association
Association End
Class	CommunicationInteraction
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	1
Lower Value
Multiplicity	None (1)
Name	period
Name Expression
Namespace	CommunicationInteraction
Opposite
Owner	CommunicationInteraction
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Common Domain::Communication Interaction ABE::CommunicationInteraction::period
Stereotype
Template Parameter
Type	«baseType» TimePeriod
Upper	1
Upper Value
Visibility	Public

 productOrder

Public ProductOrder productOrder

Constraints:

Properties:

Aggregation	None
Alias
Association	CommunicationInteractionConcernsProductOrder
Association End
Class	CommunicationInteraction
Datatype
Default
Default Value
Is Composite	false
Is Derived	false
Is Derived Union	false
Is Leaf	false
Is Ordered	false
Is Read Only	false
Is Static	false
Is Unique	true
Keywords
Lower	0
Lower Value	(0)
Multiplicity	0..1
Name	productOrder
Name Expression
Namespace	CommunicationInteraction
Opposite	communicationInteraction
Owner	CommunicationInteraction
Owning Association
Owning Template Parameter
Qualified Name	SID Models::Common Domain::Communication Interaction ABE::CommunicationInteraction::productOrder
Stereotype
Template Parameter
Type	ProductOrder
Upper	1
Upper Value	(1)
Visibility	Public