Figure CI.05 – CommunicationInteraction life cycle

MODA / Information Framework / Business Entity / Shared Domain / Communication Interaction ABE / Figure CI.05 – CommunicationInteraction life cycle

Project:

Figure CI.01 - CommunicationInteraction overview
Figure CI.02 - CommunicationInteractionItem overview
Figure CI.03 - CommunicationInteraction UseCase and Result
Figure CI.04 - CommunicationIteractionItem Hierarchy
Figure CI.05 – CommunicationInteraction life cycle
Figure CI.01 – I01 - CommunicationInteraction & CommunicationInteractionItems
Figure CI.02 – I01 - CommunicationInteractionItems illustration in detail
Figure CI.03 – I01 - CommunicationInteraction & CommunicationInteractionItems illustration
Figure CI.01 – I02 - CommunicationInteraction & CommunicationInteractionItems illustration
Figure CI.02 – I02 - CommunicationInteractionItems illustration in detail
Figure CI.03 – I02 - CommunicationInteraction & CommunicationInteractionItems illustration
CommunicationInteraction
CommunicationInteractionAction
CommunicationInteractionItem
CommunicationInteractionMeans
CommunicationInteractionResult
CommunicationInteractionRole
CommunicationInteractionUseCase
Email
FaceToFace
Mail
MMS
PhoneCall
SMS
TVAdvertising
:CustomerBillingDispute
:CustomerBillingInquiry

Figure CI.05 – CommunicationInteraction life cycle : Object diagram

Created:	5/3/2022 1:53:21 PM
Modified:	5/3/2022 1:53:38 PM
Project:
Author:	Giu Platania
Version:	1.0.0
Advanced:
ID:	{B193B237-6C00-40f3-AD9C-13C8191F5908}

Any new Interaction occurring has the “Initialized” status.
The “Failed” status (final status) tracks any unsuccessful attempt to interact like “Not Found at This Address –NFTA” for postal mail or bounce for email.
Once the contact is established in between the CommunicationInteractionActors, Interaction is “In Progress”. It will stay so until it ends properly (“Completed” status) or prematurely (“Disrupted” status), for instance in case of a drop call.