Figure CBI.03 - CustomerBillingDispute Lifecycle

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MODA / Information Framework / Business Entity / Customer Domain / Customer Billing Inquiry and Dispute ABE / Figure CBI.03 - CustomerBillingDispute Lifecycle

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Figure CBI.03 - CustomerBillingDispute Lifecycle : StateMachine diagram
Created: 10/23/2024 5:06:44 PM
Modified: 12/20/2024 5:23:10 PM
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A CustomerBillingDispute is created as a result of a CommunicationInteraction. It is then sent to the appropriate team to study its validity.
The study determines if the CustomerBillingDispute is accepted or rejected.
If the CustomerBillingDispute is rejected, the lifecycle is finished.
If the CustomerBillingDispute is validated,