Customer Problem Management::Report Customer Problem::Generate Customer Problem Management Reports

MODA / Business Process Framework / Process / Customer Domain / Customer Problem Management / Report Customer Problem / Generate Customer Problem Management Reports

Project:

Report Customer Problem

Generate Customer Problem Management Reports : Public <<TMF_Process>> eTOM Process

Created:	6/28/2022 5:29:57 PM
Modified:	1/16/2025 11:26:34 AM

Project:
Author:	Giu Platania
Version:	24.0.0
Phase:	24.5.0
Status:	Team Approved
Complexity:	Easy
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Advanced:
UUID:	{87F0967F-0B5D-4610-84E0-D6FAFA6FECC2}
Appears In:	Customer Problem Management

Generate Customer Management Problem Report will document customer problems, impact, and resolution based on specific audience. It includes tasks to create and formalize problem reporting, save reports that contain the problem analysis, root cause, and solution.

Associations To
Tagged Values
Advanced

Element	Source Role	Target Role
«TMF_Domain» Customer Domain Domain «TMF_DomainAggregatesProcess»	Name:	Name:
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«TMF_Vertical» Assurance Vertical «TMF_VerticalAggregatesProcess»	Name:	Name:
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«TMF_Process» Report Customer Problem eTOM Process «TMF_isComposedByProcess»	Name:	Name:
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