Customer QoS/SLA Management::Report Customer QoS Performance::Monitor Customer QoS Report Status

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Monitor Customer QoS Report Status : Public <<TMF_Process>> eTOM Process
Created: 6/28/2022 5:46:11 PM
Modified: 1/16/2025 11:26:34 AM
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Monitor the status of customer QoS performance degradation reports. These processes are responsible for continuously monitoring the status of customer QoS performance degradation reports.  These processes record the customer QoS performance degradation report status changes to support management reports.
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Element Source Role Target Role
«TMF_Vertical» Assurance
Vertical «TMF_VerticalAggregatesProcess»
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«TMF_Process» Report Customer QoS Performance
eTOM Process «TMF_isComposedByProcess»
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«TMF_Domain» Customer Domain
Domain «TMF_DomainAggregatesProcess»
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