Service Problem Management::Create Service Trouble Report::Convert Report To Service Problem Format

MODA / Business Process Framework / Process / Service Domain / Service Problem Management / Create Service Trouble Report / Convert Report To Service Problem Format

Project:

Create Service Trouble Report

Convert Report To Service Problem Format : Public <<TMF_Process>> eTOM Process

Created:	6/28/2022 5:15:49 PM
Modified:	1/16/2025 11:26:35 AM

Project:
Author:	Giu Platania
Version:	24.0.0
Phase:	24.5.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{DEDFDD4A-5863-4d88-864C-B1543647225A}
Appears In:	Service Problem Management

If the service trouble report is created as a result of a notification or request from processes other than the Survey & Analyze Service Problem processes, this process is responsible for converting the received information into a form suitable for the Service Problem Management processes, and for requested additional information if required.

Associations To
Tagged Values
Advanced

Element	Source Role	Target Role
«TMF_Process» Create Service Trouble Report eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:
«TMF_Vertical» Assurance Vertical «TMF_VerticalAggregatesProcess»	Name:	Name:
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«TMF_Domain» Service Domain Domain «TMF_DomainAggregatesProcess»	Name:	Name:
Details: