Service Problem Management::Correct & Resolve Service Problem::Manage Service Restoration

MODA / Business Process Framework / Process / Service Domain / Service Problem Management / Correct & Resolve Service Problem / Manage Service Restoration

Project:

Correct & Resolve Service Problem

Manage Service Restoration : Public <<TMF_Process>> eTOM Process

Created:	6/28/2022 5:43:20 PM
Modified:	1/16/2025 11:26:35 AM

Project:
Author:	Giu Platania
Version:	24.0.0
Phase:	24.5.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{7789AC02-BC69-4a09-B72E-664BF0DD570F}
Appears In:	Service Problem Management

Based on the nature of the service failure leading to the associated service alarm event notification, this restoration process might be triggered. It reports successful restoration of normal operation or an unsuccessful attempt at restoration to Track & Manage Service Problem through updates to the associated Service Trouble report.

Associations To
Tagged Values
Advanced

Element	Source Role	Target Role
«TMF_Vertical» Assurance Vertical «TMF_VerticalAggregatesProcess»	Name:	Name:
Details:
«TMF_Process» Correct & Resolve Service Problem eTOM Process «TMF_isComposedByProcess»	Name:	Name:
Details:
«TMF_Domain» Service Domain Domain «TMF_DomainAggregatesProcess»	Name:	Name:
Details: