Service Capacity Management::Analyze Service Capacity

Analyze Service Capacity business activity establishes, and models insights, patterns and changes to service capacity, by assessing potential capacity needs, and actual capacity that a service currently achieves.
This business activity covers collection of service-related data (usage data, performance data, operational data etc.) to support Service Management manager to identify patterns and insights relating to a Service.

Analyze Service Capacity supports Service Capacity Management by providing relevant and timely insights, including available capability, service "time and material" needs, etc. and how capacity utilization (allocated, in-use, unused) can be optimized to increase business value.