Identify Resource Exception Mitigation business activity helps to map product’s anomalous exceptions with actions that will reduce impact to business. Identifying Resource exception and their mitigatory action involves tasks that may leverage established business policies and constraints, and/or be based on knowledge and skills related to context. This business activity helps to incorporate the right treatment based on the importance, impact or risk factors involved in a products operation. Any treatment of this nature can be static, based on pre-defined business rules, or dynamic based on skills and knowledge derived from context.