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Receive & Accept Business Partner Order : Public <<TMF_Process>> eTOM Process
Receive & Accept Business Partner Order records delivery of a Business Partner order and arranges for any acceptance testing or commissioning required.
These processes facilitate and support coordination of internal activities with activities performed by the Business Partner, that are required to: • Configure a bought-in Business Partner product; • Bring a bought-in Business Partner product into service; or • Restore a bought-in Business Partner product to service. The actual performance of any acceptance testing and/or commissioning activities by the enterprise is managed within the appropriate process(es) as required. These processes also manage negotiations with a Business Partner where there have been problems with a Business Partner product's supply, and determine through dialogue with the Business Partner, how best to resolve such issues. The Business Partner delivery acceptance may involve co-ordination with internal processes, where the supplied specific resource, service or product forms part of a composite, or is to be onward shipped. These processes report and document on acceptance, and record final acceptance of Business Partner deliveries.
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