Project:
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Manage Enterprise Performance Assessment : Public <<TMF_Process>> eTOM Process
Manage Enterprise Performance Assessment business activity is in charge directing and controlling enterprise performance assessment activities according to expectations of the enterprise performance goals and objectives.
Manage Enterprise Performance Assessment business activity include enterprise performance assessment design, implementing enterprise performance assessment plans, collecting enterprise performance assessment data, evaluating, and identifying enterprise performance assessment gaps. The Enterprise Performance Assessment processes can produce inputs for Enterprise Performance Reporting, including, as an example, an Enterprise Balanced Scorecards. These processes establish and administer relationship with external survey companies if required to provide external measures or assist in developing internal measures. Note that performance is actually assessed within each area of the enterprise, but follows the guidelines defined by this process, which provides a template for specific applications of Performance Assessment in any areas of the Enterprise.
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