# Days Billing Error Resolution Time

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Project:

# Days Billing Error Resolution Time : Public <<TMF_Metric>> Metric

Created:	5/19/2022 3:13:51 PM
Modified:	6/21/2023 3:20:15 PM

Project:
Author:	TMF
Version:	22.0
Phase:	23.0
Status:	Team Approved
Complexity:	Easy
Difficulty:
Priority:
Multiplicity:
Advanced:
UUID:	{F20F7B2D-8D34-402b-97B7-48891F1AB0FE}
Appears In:	BMS

error correction efficiency of the Billing process by assessing the average age of errors;
INCLUDES: Errors in data collection, processing, invoicing, and distribution.;
EXCLUDES: Customer or network issues unrelated to billing.;
EDITORIAL NOTES: the o

Associations To
Tagged Values
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Element	Source Role	Target Role
«TMF_MetricGroup» Defects, Waste, Rework Metric Group «TMF_MetricGroupMetric»	Name:	Name:
Details:

Tag	Value
busvalue	increase productivity -> increase customer satisfaction; increase productivity -> decrease operating cost
Details:
category1	Operational Efficiency
Details: Description: team-specific category 1 (for BMS, this is the "BMS Domain")
category2	Billing
Details: Description: team-specific category 2 (for BMS, this is the "BMS Domain")
category3	Defects, Waste, Rework
Details: Description: team-specific category 3 (for BMS, this is the "BMS Domain")
egid	B-OE-3b
Details: Description: Enhanced Group ID; team-specific alphanumeric code; longer form ID, more human friendly than a number. If not provided, it can be created using formula GROUP-SEQUENTIAL#. For example, a team with code ABC would have the first un-numbered metrics being ABC-001.
entrydate	9/30/2012 12:00:00 AM
Details: Description: date when metric was defined or added
gid	149
Details: Description: Group ID, assigned by domain team responsible for metric (BMS, CEM, SLA, etc.); start with 1 and increment, but can be whatever team decides. Note this is different from tid, ntid, and dtid (TMForum IDs), since these can only be assigned by metrics team at maturity level 4
group	BMS
Details: Description: TMForum group/team that is responsible for the metric definition
maturity	4-Normalized
Details: Values: 1-Proposed,2-Defined,3-Validated,4-Normalized,5-Benchmarked Description: Maturity Level is an enumeration of maturity stages ranging from "One" to "Five", as per TM Forum Frameworx conventions. Maturity Level is typically associated to a Version Descriptor and Frameworx Business Metric selects the latest from the maturity history
metrictype	Non-Calculated
Details: Values: Ratio,Non-Ratio,Non-Calculated Description: specifies whether metric is a Ratio (a specific kind of formula), Non-Ratio (other kind of formula), or Non-Calculated (ie, given, with no calculation needed or provided)
tid	149
Details: Description: TMForum ID, assigned by central metrics team
units	Day
Details: Description: units of measure, like Number, Day, etc.