Identify key points of service experience and formulate grading standards, evaluation rules and test specifications.
In 2022, CAICT organized industry partners to launch practices based on CCSA's TC610 AN evaluation system and released IG1218D Best Practice of Level Evaluation for Autonomous Networks Service Experience at TM Forum. Based on the concept of AN, this best practice formulated AN service experience level indicators for cloud-network private lines, guiding CSPs to provide high-quality cloud private lines for enterprise cloudification and industry digital transformation, and to deliver a superior zero-wait, zero-touch, and zero-trouble experience. This project is implemented based on IG1218D, led by China Unicom and CAICT, and participated by Huawei, AsiaInfo, and ZZNode. From the perspective of vertical industry customers, this project focuses on developing technical standards and test specifications for level evaluation of the subscription, provisioning, use, and O&M of cloud-network private lines on Autonomous Networks. In addition, this project evaluated the experience of the cloud-network private line service based on the live network environment of China Unicom.
Pilot Evaluation 1 - Cloud-Network Private Line Subscription
Pilot Evaluation (2): Cloud-Network Private Line Provisioning
Pilot Evaluation (3): Cloud-Network Private Line Use
Pilot Evaluation (4): Cloud-Network Private Line O&M
AN Target Architecture for Cloud-Network Scenario to Improve User Experience
Service Experience Indicators and Level Standards for Cloud-Network Private Lines
Service Experience Indicators and Level Standards for Cloud-Optical Private Lines
Email the members of the Catalyst team to request more details.
The development of LLMs in Telcos' vertical industry field empowers autonomous management with digital and intelligent methods.
Working towards autonomous CEI for Zero-Touch 5G-and-Wifi Networks using decision intelligence, digital twins looking for the best customer experience and network sustainability.
Optimizing standardized system architecture for ubiquitous cellular and satellite systems experience