In a rapidly transforming digital society, multiple access technologies are required to address various needs of business and society, including domains such as maritime, fisheries, oil & gas, manufacturing (IoT), defence, construction etc. In such a transforming environment, consistency, quality of service, time to market, service experience and standards are mission-critical. Today's services and experiences are fragmented, with a tendency to have delays in design, fulfilment and assurance. These need to be resolved for a successful digital transformation of the CSP / Satcom environment.
We propose the implementation of a GenAI-powered Agentic Framework to accelerate service innovation and transformation across non-terrestrial networks (NTNs), terrestrial networks and non-telco ecosystems. This solution enables persona-aware, intelligent digital agents that streamline knowledge access, automate strategic decision-making, and reduce time-to-market (TTM) for next-gen SATCOM services.
Aligned with TM Forum standards such as Open Digital Architecture (ODA), Digital Maturity Models, and Open API integration, this framework serves as a digital fabric that connects internal teams, external partners, and diverse systems across the value chain.