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Trusted AI for autonomous management

URN C26.0.969
Topics 5G, AI (Artificial Intelligence), Autonomous networks

Delivering trusted, autonomous network operations through AI-powered visibility, closed-loop governance, and digital workforce automation.

Challenge Amid deepening digital transformation across the industry, network operation risks are growing accordingly. 1、Data blind spots from passive network assets (e.g., OBDs) lacking telemetry capabilities. 2、Persistent misalignment between physical assets and digital inventory records, with only 5% automated verification coverage for optical port resources. 3、High cost (e.g.,annual manual audits of RMB 3.5M for 700,000 OBDs), low efficiency and poor coverage of manual O&M. 4、Disconnected O&M data links, plus insufficient adaptability and collaboration of traditional inspection robots. 5、High churn rate (baseline 4.3%) and invisible user experience for home broadband services. PoC Vision Leveraging multimodal LLMs, deep learning and autonomous agents aligned with TM Forum's closed-loop framework, this "Trusted AI for Autonomous Management" solution delivers five core capabilities: 1、Full-domain Intelligent Inspection: Deploys AI video recognition and robots,eliminates 99% of potential unmanaged facility safety hazards. Achieves ≥99% recognition accuracy, ≤0.3% false alarm rate, adapts to complex equipment rooms without infrastructure modification. 2、Multimodal AI Analysis: The optimized YOLO + MMLLM achieves >95% port mAP, 100% indoor ID accuracy, and improves asset accuracy from 65% to >99%. 3、Digital Employee: Bridges physical and digital: 300k+ API calls per month, 70k optical splitters per month; saves RMB 3.5 million per year; increases field productivity by 7.7%. 4、Closed-loop Autonomous Execution: Automates alarm, decision and work order dispatch. 80% increase in efficiency, 40% decrease in risk escalation, and 40–50% decrease in O&M costs. 5、Home Broadband AI Ops: Provides churn prediction, proactive optimization and smart upselling. Cuts churn from 4.3% to 3%, reduces home network complaints by 50% and home visits 30%.

Resources

Arena

Arena

Digital Employee

Digital Employee

Infographic

Infographic

Milestones and Hardware Requirements for the Embodied Robot Project

Milestones and Hardware Requirements for the Embodied Robot Project

Project Introduction

C26.0.969 Trusted AI for autonomous management

Smart Home

Smart Home

Smart Room Patrol

Smart IDC Room Patrol | Detect Risks Instantly

Contact team

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Email

Team members

China Telecommunications Corporation logo
Champion
China Unicom logo
Champion
Guangdong Eshore Technology Co.,Ltd. logo
Huawei Technologies Co. Ltd logo
Mobile Telecommunications Saudi Company (Zain KSA) logo
Champion
Shanghai Vicfast Information Tech CO.,Ltd logo

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