Speaker

Alex is a McKinsey senior partner and is the global leader of QuantumBlack, AI by McKinsey. He helps companies transform by deploying digital and data and analytics solutions and ensuring these solutions go from pilot to full-scale adoption and scaling.

He passionately embeds change management and capability building as core elements to every transformation to ensure sustainable and step-change improvements in growth, effectiveness, cost, and customer experience.

In his more than 20 years with McKinsey, Alex has advised clients on several topics, including strategy, digital and analytics, enterprise transformation, service operations, distribution, end-to-end customer journeys, technology, risk assessment, warranty and claims, marketing, and cost.