Speaker
Jorge Amar
Jorge is a leader in the Technology, Media & Telecommunications Practice at McKinsey, where he works with clients across commercial and operational topics. He has created several McKinsey proprietary capabilities in AI, focusing on frontline efficiency and effectiveness. Jorge is also one of our leaders in our Service Operations practice, where he supports clients in their journeys to improve customer experience and operational capabilities. Jorge is based in Miami, but serves operators around the world.

Featured Sessions
2:30
September 24 2024
2:30 pm-3:30 pm
AI Accelerator
In this decode, we will show and debate with you what companies need to do to rewire how they work and explore the seven truths about scaling gen AI to enable a “shaper” approach.