Service Problem Management API

Overview

The SPM API is used to manage service problems. Service problems are generated based on the information declared by a partner or the event information notified from infrastructure providers. The event information includes alarm information, performance anomaly information, trouble ticket information, SLA violation, maintenance information, and prediction information.

Version history

v5.1.0

20-May-2026 – TMF656 v5.1.0 RC2 Preview release: Updated to reflect that fields marked as required in schemas should also be included in response payloads to provide a meaningful representation of the resource for validation and integrations. Be aware that some formerly optional fields are now correctly marked as required in this release.

10-Apr-2026 – TMF656 v5.1.0 RC2 Preview release: Open API Specification (OAS), User Guide, Conformance Profile, and Postman Collection.

What’s new:
This release includes several notable updates compared to the v5.0.0 release:

• All schemas have been updated and aligned to the latest versions.
• Removal of the ProblemAcknowledgement and ProblemUnacknowledgement resources, which were erroneously included in the v5.0.0 release.
• Resolved schema and example issues.
• Clarified optional fields and improved consistency across all published assets.

17-Oct-2025 – TMF656 v5.1.0: Open API Specification (OAS), User Guide, and Conformance Profile.
What’s new: Resolved schema and example issues, clarified optional fields, and aligned definitions across all assets.

v5.0.0

08-May-2026 docker-compose has been expanded to enable proxy settings by default, simplifying CTK execution in corporate HTTP proxy environments where this previously required in‑house configuration. README files have been updated to document proxy usage. Failed HTML reports can now be opened directly in a browser, and HTML reports now include headers identifying the API and CTK version used, improving certification clarity and traceability.

21-Jan-2026 – TMF656 v5.0.0 Stable release.
The CTK and Reference Implementation (RI) were re-released in a dockerized format. This may require different setup requirements, and any automation platforms will need to be updated.
Click here for more information.

v4.0.0

07-Nov-2024 – TMF656 v4.0.0 CTK file fix: Mac-Linux-RUNCTK.sh modified to remove syntax errors. No impact to awarded Open API Conformance certifications.

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