TM Forum's Collaboration Program is a "Virtual Research and Development Consortium"
made up of TM Forum members for a growing array of industries, including communications
- telco, wireless, cable and Internet; cloud; defense; content; and information
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Insights Research: Customer experience - Enterprise customers
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Official TM Forum Training and Certification is a critical supporting tool in helping our members continuously transform and succeed in the digital economy. At the heart of our training portfolio is Frameworx, TM Forum’s suite of best practices and standards that have helped hundreds of companies reduce cost, risk and time-to-market.
Offered the world over, in-person and online, our training program – featuring more than 20 in-depth courses – gives you the knowledge to succeed in today’s changing world, and a competitive edge that will help fast track your career.
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Our training courses provide you with the knowledge, techniques and tools to take back to your business and start reducing risk, cost and time-to-market in projects such as IT transformation, process optimization, customer experience management, revenue assurance, billing, cloud and virtualization, and more.
Choose to take introductory training online or organize training on-site for your team.
Learn from the experts. Our courses are delivered by trainers with up to 35 years of experience in IT transformation. Every trainer has hands-on experience of using TM Forum tools in a wide range of companies and industries.
Take all the courses you needed for your Career Certification through a mixture of online learning and attending in-person classroom training on-site in your own offices.
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Business process Framework (eTOM) Distilled
Learn a common, business-led approach to rationalize the processes that run your business
Information Framework (SID) Distilled
Learn how to implement a common information model that covers every aspect of your business
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