• GB941D Revenue Assurance Revenue Leakage Framework and Examples R17.0.0

    Frameworx release: 17

    Details:

    This addendum documents a revenue assurance framework based on the end-to-end order to cash life cycle within communications service providers. The purpose is to provide a list of real-life examples of revenue assurance issues from a range of potenti...

    Standard(s): Best Practices

  • GB962E Customer Experience Management ROI Calculator User Guide R17.0.0

    Frameworx release: 17

    Details:

    This document introduces and provides instructions for using the accompanying CEM ROI Calculator excel spreadsheet, GB962F v3.0.

    Standard(s): Best Practices

  • GB979D Big Data Analytics Big Data Repository R17.0.0

    Frameworx release: 17

    Details:

    The Analytics Big Data Repository (ABDR) is a project of the TM Forum, focused on the definition of data entities for specific analytical scenarios identified for the CSP. The ABDR is a concept developed and specified by the TM Forum to support the c...

    Standard(s): Best Practices

  • GB992 Open API Map R17.0.0

    Frameworx release: 17

    Details:

    This document provides an overview of the TM Forum API Map and its inheritance from the TM Forum API done to-date. Its purpose is to present the value of the TM Forum API Map which shows the complete picture of business related API for the first time...

    Standard(s): Integration Framework

  • GB997 Digital Maturity Model R17.0.0

    Frameworx release: 17

    Details:

    In 2016 the TM Forum membership recognized an emerging need for a non-siloed Digital Maturity model championed by a neutral party that would allow its users to assess where they are on their Digital Transformation journey and ultimate to be able to b...

    Standard(s): Best Practices

  • GB997A Digital Maturity Model Addendum R17.0.0

    Frameworx release: 17

    Details:

    This document provides details of the TM Forum Digital Maturity Model and Metrics in Excel format. Each dimension is a separate page within the spreadsheet and sub-dimensions, criteria and characteristics are all contained within the different column...

    Standard(s): Best Practices

  • IG1155 City as a Platform Business Models R17.0.0

    Frameworx release: 17

    Details:

    This report provides a simple way of understanding the City-as-a-Platform ecosystem and a simple set of ideas to help a city determine what is needed to develop a sustainable and scalable city data exchange platform business. It has been developed wi...

    Standard(s): Best Practices

  • IG1156 City as a Platform Case Study and Success Criteria R17.0.0

    Frameworx release: 17

    Details:

    We live in the decade of the platform economy. Over the last decade, the concept of platform business models has been extremely successful in the private sector. The platform business model is different from that of a traditional pipeline business (w...

    Standard(s): Best Practices

  • RN355 Release Notes for TR229 ZOOM/NFV User Stories R17.0.0

    Frameworx release: 17

    Details:

    In this release TR229A incorporates additional user stories and use cases for: • 5G multidomain operations including interoperator operations • A unified model for a multi-element application “package” (using OASIS TOSCA) capturing proper...

    Standard(s): Best Practices

  • RN362 Digital Maturity Model Release Notes R17.0.0

    Frameworx release: 17

    Details:

    This document is related to GB997 Digital Maturity Model and GB997A Digital Maturity Model Addendum. GB997 Digital Maturity Model is the Guidebook for the Digital Maturity Model and explains the business problem being addressed, the methodology used ...

    Standard(s): Best Practices

  • TMF423 Unified Use Case Template for Customer Centricity R17.0.0

    Frameworx release: 17

    Details:

    This document covers the Unified Use Case Template common to Customer Experience Management and Data Analytics.All aspects of Customer Centricity in terms of Customer Experience and Data Analytics are covered in this template.

    Standard(s): Best Practices

  • TMF424 B2B2X Business Scenario Template R17.0.0

    Frameworx release: 17

    Details:

    The Business Scenario template is to provide both Catalyst Projects and member contributed scenarios with a consistent structure and content to more effectively communicate to both Business and Technical viewers. The completed Business Scenario slide...

    Standard(s): Best Practices