TM Forum is the global member association for digital business. We provide a platform for hundreds of global members across a wide range of industries – communications, technology, cities and municipal government, finance, healthcare, and so on – to collaborate and partner to co-create, prototype, deliver, and monetize innovative digital services for their billions of customers.
Our vision is to drive the next wave of digital business growth – the digitization of every industry – by providing a common innovation platform to connect businesses, industries, and ecosystems. We do this is in a highly practical and agile way through collaboration programs and communities which lead to rapid prototypes – ranging from digital business models to open APIs – that have real world commercial applications. Complementing our collaboration programs, the Forum provides thought-provoking digital business research and publications, industry best practices and standards along with training programs to accelerate adoption, and events and workshops which connect top business & IT leaders to learn, network, and develop meaningful partnerships.
Emerging new digital business models and constant technology change conspire to make competing and staying relevant in the digital world extremely challenging. The rules have changed: new companies and industries offering new services are being created and traditional ones are being transformed beyond recognition. Digital business is just business, but with a technical backbone, and moving at the speed of light. Embracing digital boils down to four key things:
- Dramatically increasing the agility of your operations to rapidly respond to market and customer challenges and opportunities
- Moving beyond traditional customer experience to true one-to-one customer engagement in order to maximize market share, customer loyalty and growth
- Leveraging digital as a means to significantly increase your company’s value proposition – to customers, shareholders, and so on
- Developing meaningful partnerships across your supply and value chains, and to companies in adjacent industries, that open up rich new growth opportunities
This is where TM Forum comes in – we focus on getting numerous organizations across industries and ecosystems to work together and agree on common ways of doing these things, leveraging appropriate computing and communications standards as necessary but adding the essential industry context via our members to produce a common way for digital business in any industry to exist and thrive.
The Value We Provide
“By our members, for our members” is the Forum’s mantra, and our passion is helping members transform into successful digital businesses. We achieve this for our members by:
- Connecting the right people: Facilitating networking to connect and align senior-level business and IT executives from across diverse industries and geographies to collaborate and partner
- Accelerating innovation and R&D: Member-driven collaboration resulting in the rapid co-creation and development of innovative, commercially viable prototypes of new digital services and business models
- Providing the blueprint for digital success: Driving adoption of industry best practice digital business models, architectures, APIs, metrics, maturity models and standards to ensure long-term survival and prosperity in the digital age
The collaborative work that the Forum and our members are doing has a profound impact on our members, the marketplace, and even society as a whole. We hope you’ll join us on this amazing digital journey!
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