Why get training & certification for your team?
We know that to accelerate your company’s journey to digital maturity, you need to transform your business and you need to give your employees the culture and skills to succeed. TM Forum Frameworx, Open APIs and best practices have a crucial role to play in building that path to digital success.
TM Forum training ensures your employees understand how to use Frameworx standards and best practices on topics such as customer centricity, Open APIs and business processes, to deliver successful, high quality transformation projects to improve the agility and strategic focus of your business.
Using the power of the common language of Frameworx means you will:
- Speed up time to agreement on projects
- Reduce mistakes and rework
- Communicate more clearly and in a standardized way with partners, clients and suppliers
- Increase agility by making changes faster
- Decrease time working on core issues, enabling more time to work on value added features
TM Forum structured career certification paths support your competency frameworks and the career development of your employees.
Chris Anderson, Managing Director, TMT, Deloitte Consulting on the benefits they get from TM Forum training
We have several options for upskilling your team or large numbers of your employees to build their expertise in TM Forum Frameworx and related topics.
- Courses and certification tracks to fit with your Learning & Development program
- Access to online courses and exams through a branded training portal
- Admin access for enrolling, managing and reporting
- Technical support from the TM Forum training team
Depending on the needs of your company, we can work with you to facilitate your training and certification plan.
|Online training pre-purchase||Pre-purchase a block of training seats or a license agreement|
|Fixed Discount||Discounted pricing agreement for all on-site or online training globally|
|Training bulk discount||Up-front purchase of on-site training – agreed minimum & maximum number of deliveries|
|Course/track investment||Development of a topic for a bespoke training program|
Examples of success
“TM Forum’s program and certification has helped them do their job better, winning projects, solving customer problems, improving customer communication, improving personal knowledge and career prospects are the common feedback.
…TM Forum learning and certification program has become the talk of the town at Huawei now.”
“TM Forum’s Certification program gave me the knowledge, tools and terminology to speak confidently with customers on topics ranging from service innovation to process and organizational transformation. It covers the entire TM Forum Frameworx and Strategic Program and I would highly recommend all of the courses on offer to develop a balanced understanding of everything that the industry is doing in this area.”
Solution Director, Integrated Solution Sales
“I encourage my colleagues to take this opportunity and join the training and the exams and be a part of the expert team, our knowledge is our power and what we learn today is our tomorrow’s assets.”
Middle East & Africa BSS COE Service Department
“After the learning and passing the TM Forum certification examinations, I have better and deeper understanding on the customer requirements and their business processes. I am more ready than ever in responding to customer queries. I am proud of my achievements and being a TM Forum Certified Professional.”
Senior Solution Architect