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TM Forum training success stories
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Success Stories

Inspiring TM Forum training success stories.
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Hear what communications service providers (CSPs), technology providers, and system integrators say about TM Forum training and learn about the benefits they have reaped as a result.

Explore the case studies:

  • Cloud native tech and can-do culture drives BSS transformation at Telefonica Germany
  • Deutsche Telekom uses training to improve partnering
  • Huawei uses training to develop common language
  • TM Forum training transforms TechNarts business performance
   
cite-markODA provides that common language for us, but we can’t just expect folks to learn that on their own. So one of the investments that we made this year was to do an enterprise-wide license for all of the ODA and ODF trainings. And we’ve seen great adoption of those trainings. And we really think that it’s providing value in the way that the teams are coming together and the implementations they’re doing within the network and within our IT system.”
Stephanie Ormston, AVP of Digital Services Integration, AT&T
cite-markAs part of organizational transformation journey towards modernization of IT landscape, Telia Group IT has taken TMF framework as a critical path towards enabling correct competences of teams. The TMF training is a fundamental step for Telia’s commitment to become fully ODA compatible and for spreading the knowledge of modern technologies such as Open APIs.”
Hein Müskens, Group CIO, Telia Company
cite-markWe wanted to create ambassadors for this common language of standard IT capabilities based on ODA within our company and with our partners, and that’s exactly what we achieved. The training paid back immediately…”
Eva Ulicevic, Director of Architecture, Strategy and Analytics, Telefónica Germany
cite-markIt’s extremely important that we can establish this blueprint as a baseline and have a better understanding of what the next-gen architecture looks like…”
Jasmina Misljencevic, Industry Solution Lead Communication Media, Salesforce
cite-markTM Forum training was great. In particular, we had a chance to influence the agenda for our needs…TM Forum and our trainer Pierre Gauthier were really open to receiving our pain points and the training was really tailored for us.”
Thomas Jakubetz, Software Architect, NTS Retail KG
cite-markThe training has helped me to put TM Forum into perspective and understand how the different material that is produced is actually part of it and how they fit together .”
Elisabeth Andersson, Technical Staff, CTO Office, MATRIXX Software
cite-markA lot of our product strategy was built around building capabilities that were aligned to industry standards…So when we used the TM Forum training it was the ability for us to inform ourselves and then being able to inform our product strategy and the roadmap as we built it into our product stack…”
Rohit Batra, VP and Head Product, Telecommunications, ServiceNow
cite-markWe wanted to understand operators’ needs and their challenges and said why don’t we get the training so we understand what is important, what should be highlighted, or how to align on some standards while talking to these people…”
Roy Kucukates, Senior Enterprise Architect, EPAM
cite-markWe recently signed the ODA Manifesto and been putting into practice TM Forum principles in the business. We neeeded to upskill number of different areas of the business…The training was a great opportunity to get everyone up to the same level, to share the meaning and the context of the ODA, and push everybody in the right direction.”
Phil Moss, Senior Product Manager, MATRIXX Software
cite-markWe’re looking for qualitative metrics in terms of the velocity with which we can bring new products, the roadmap acceleration, and collaboration between our teams… Upskilling to the TM Forum standards is also another criteria we’re looking at is how pervasive we can make our products based on a common foundation. “
Bhaskar Gorti, President of Nokia Software and CDO of Nokia
cite-markMore importantly for us was that training is built into our career development for employees as we wanted to offer a diverse set of training courses that are at the cutting edge of where the industry is leading. “
Tiran Dagan, CDO, Head of Industry Solutions CME, Cognizant 
cite-markFirst and foremost the programs have been designed so well, so crisp and focused. It’s about four to five hours and employees have been able to complete the program and, added to that, the whole process of evaluation has been made so robust that actually makes sure that each one of the participants  really understands the program and its not just a tickbox in the process.”
Anil Peter Monteiro, Global HR Head, Tecnotree

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