Business architecture

Process Framework (eTOM)

The Business Process Framework is a hierarchical classification scheme with descriptions of the key business processes required to run a service-focused business.
ignite eTOM
Process Framework (eTOM) Resources
View all resources in library
Resource NameDocument versionDocument typeTeam Approved DateDownload

TMF430 Business Process Framework (eTOM) Poster v23.0

23.0.0Poster19 Mar 2024

GB921 Business Process Framework (eTOM) Suite v23.0

23.0.0Suite19 Mar 2024

GB921 Business Process Framework (eTOM) Models Suite v23.0

23.0.0Model, Suite19 Mar 2024

Collaboration Projects

Sylvie Demarest Orange
Sylvie Demarest, Orange

Information Systems Architecture project

Get involved with the project that covers the information systems architecture part of ODA, including the ODA functional architecture, Information Framework (SID), Functional Framework (FF) and Business Process Framework (eTOM).

Join Project

Contributing companies and project leaders

emmanuel otchere headshot
Emmanuel A. Otchere, Huawei

Information Systems Architecture project

Get involved with the project that covers the information systems architecture part of ODA, including the ODA functional architecture, Information Framework (SID), Functional Framework (FF) and Business Process Framework (eTOM).

Join Project

Contributing companies and project leaders

Cécile Ludwichowski headshot
Cécile Ludwichowski, Orange

Information Systems Architecture project

Get involved with the project that covers the information systems architecture part of ODA, including the ODA functional architecture, Information Framework (SID), Functional Framework (FF) and Business Process Framework (eTOM).

Join Project

Contributing companies and project leaders

Sylvie Demarest Orange
emmanuel otchere headshot
Cécile Ludwichowski headshot
vodafone logoImageImagesigscale logo orange transparentImagecharter communications logoericsson transparenttelus logo green and purplevideotron logotata consultancy services