Business Metric % Customer Payments, by Payment Type

Alt Frameworx Metric ID: ALTFRAMEWORXMETRICID#

BA Domain:

Business Value Driver:

Capability: BIL

Last Used:

Long FxMetric ID: B-CE-1b

Reporting Detail:

Accuracy: 2

FxMetric UUID:

Responsibility: BMS

Capture Period: Month

Legacy Name: % Payment Transaction By Payment Method

Metric Special Name:

Metric Value Type: Distribution

Preferred:

Metric Type: Ratio

State:

Entry Date: 9/30/2012

Short Metric ID:

Units: Percent

customer experience of preferred bill-payment transactions by assessing the number of bills delivered by media/method relative to the total number of bills

Alt-Cat1: Customer Experience

Alt-Cat2: Billing

Alt-Cat3: Access

Category: Business Metric

Measurand: occurrence.customer_payment

Metric Level:

Metric State: Active

Metric Topic:

Legacy Denominator FxMetric ID: 110

Legacy Denominator Name: Number of payments collected

Legacy Factor:

Legacy FxMetric ID: 76

Legacy Numerator FxMetric ID: 109

Legacy Numerator Name: Number of payments by payment method

Legacy Prose Ratio: 109: Number of payments by payment method / 110: Number of payments collected

Number of payment transactions by method / Total number of payments

Business Metric % Customer Payments, by Payment Type

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Frameworx Metric: % Customer Payments, by Payment Type

Business Metric % Customer Payments, by Payment Type

Appears on these diagrams:

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Frameworx Metrics (denominator)

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